OpenPhone Reviews

Excellent customer service

beckjenn

So far I really like OpenPhone. So many great features and very affordable. Anytime I have a question the customer service is excellent. I would definitely recommend this to everyone!

After lots of research into second line options to run my small business on, I chose OpenPhone because of the well designed and easy on the eyes app, simple but robust offering, and the promise of good service. So far so good. Customer service has been EXTREMELY communicative and ready answer questions and help with any issues.

Best in the market.

SamG1989

If you are looking for a second line on your main phone but don’t want to have the inconvenience of another phone to carry around, weather it be for business, personal or other important use, OpenPhone is your absolute best option. I’ve been in the market of using VoIP based solutions for 6 years, having used all, many of them shut down since, but when it comes to features, layout and reliability, OpenPhone checked all on the list. - Port # in / out. - Support - Calling, SMS, MMS = Unlimited US/CA - Use Cellular Minutes, WiFi or Cellular Data option. - Call Forwarding - Caller ID, Voicemail - When abroad, Switch to Calls over Cellular / WiFi Data = never be without a working phone line and you remain local to your customers in USA and Canada. The team is wonderful, always prompt with answers and they are working on exciting features from requests I’ve made due to nature of use I have for the service. If you are serious about a second line on your phone as I am, this is the absolute one stop service for you.

I can’t use my app

fluxysneh

I can’t sent messages as I keep getting messages that I need to upgrade my account. And then I went ahead to buy another number for $19 and I was told that didn’t go through but then I was charged. Now i have an app that isn’t working and I lost $19 iTunes card. I need a refund or this app should be fixed.

So far so good!

Geee8920

Just downloaded the app. No complaints yet. So far so good! **fingers crossed**

Useless app

very very useless

Very useless

Simply doesnt work. Support talks a lot, but does nothing.

Демид19

Call quality is great. But actually making an receiving calls isnt something these guys have quite gotten the hang of. I actually upgraded to a new IOS to use their beta, at the suggestion or their tech support, who said it would fix my issues - something I should NEVER have had to do with any proper app, as it risks slowing down my phone. Making calls frequently results in a “call failed” error, even for valid numbers Ive dialed via the app before. Answering calls many times results in a dropped call. And calling the people back is glitchy! Absolutely not a serious solution, at best its some kind of beta (not even a working one). Tech support is “nice”, but does absolutely nothing. No one from engineering ever addressed any of my multiple issues. Had high hopes initially due to solid sound quality, but this just cannot be used for business or even personal purposes as is.

It took me hours to find you but it was worth it!

DirtToDollars.com

I was in need on a virtual phone service that worked over the internet. I spent many hours searching for what seemed to be an elusive thing. Thankfully all my efforts paid off when I found you! The customer service is top notch and the app has all the features I need. Thank you for creating such a service!

Professional outstanding service

dsmcloud

My experience was very positive with OpenPhone. The customer service goes beyond means to service you with all your needs. Very courteous and reliable service. I would rate them highly for everything in what they do.

Big Fan

Implanekz

New user of OpenPhone, having been down the path of other big vendors. You’d think that with their army of developers the big guys would be the hands-down better choice. No so, at least for a small shop like mine. The personalized attention (from Daryl) is a nice touch.

OpenPhone Reviews – Page 12