Old Navy: Shop for New Clothes Reviews – Page 11
5/5 rating based on 328 reviews. Read all reviews for Old Navy: Shop for New Clothes for iPhone.
Old Navy: Shop for New Clothes is free iOS app published by Gap Inc.
Glitchy App Sometimes
jollyfish04
Overall the app is user-friendly but it makes me re-log on every time I open the app. They also display clothes in the search results and then say “out of stock” when you click on it. If it’s out of stock, don’t clog up the category with clothes people can’t purchase.
Happy Shopper
customerfitz
I love Old Navy’s convenient app. They have super sales. Very convenient . Also love going to the store !
Most frustrating app I use
B.ruck
It’s annoying how often the app forgets who I am and makes me sign in every other time. It’s linked to my financial info, so I don’t even know my own password, which means I have to open my password vault (a separate app) to login, and then click through the old navy app’s tour as if I haven’t been using the app for over a year.
App
Megan2209
Like the app but it would be easier to shop if only one color of each item was shown with just a dot of each color available under it
Old navy app
CruisinDownTheStreet
I LOVE old navy. I love plain clothing without labels and ‘bedazzle’, and love that I can get everything at one store(work out, pajamas, jeans, work wear, purses, jewelry, etc) I also purposely use my credit card to rack up points so I can mom-shop for myself guilt free!! ? However, please take all of these as constructive criticism: the sizing for womens clothing is extremely inconsistent, consistently. And women’s tops are, 9 times out of 10, very short and very wide. It’s odd . . . and causes old navy’s online shopping to be very hit-or-miss. It makes me feel like a gigantor-avatar lady who stands out in a world full of short plumpkets. For reference, I am the definition of statistically average, 5’6” BMI of 19.6 (“healthy”), size s/m tops, typically 6 pants, 7 shoe. Very ordinary for all intents and purposes so I promise, it’s the sizing that’s weird. Also, as a budgeting mom who purposely likes to stack coupons and discounts, the math system used makes absolutely no sense and the work-arounds for stacking coupons are also frustrating and inconsistent - I can refresh the page and stack 3 rewards codes but then the next time I try to do the same thing, it gives me an error message. Also, there is a limit for 3 rewards per purchase which is quite frankly, stupid. I will make the same purchases and just check out twice. What’s the point of trying to hold on to all that control? It’s like the business model is built on a substrate of discounts and promos but when customers try to use them, it’s completely a snake-oil pitch and somehow a $36 dollar item is “half off” and when the customer uses a $15 reward, the total magically comes to 8$ instead of the hypothetical $3+tax. Anyways, I love the inclusivity and diversity of models that old navy uses and have been shopping there for 20+ years. If the sizing was more consistent and the promos actually meant what they advertised, Old Navy would kill the game?? Hope this is helpful, thank you!
Cant change shipping speed
JOfromOH
This app is great until I try to check out. It applies promos and coupons with ease. Then the cart defaults to regular shipping. When I try to change to basic shipping, it tells me something went wrong. Every. Time. I end up having to complete my purchase through the web if I don’t want to pay $7 for shipping. Annoying because the shopping experience is great otherwise.
Whatever you did you broke your app
chrisc101577
I used this app all the time to shop and pay my bill. You updated it apparently and now it’s broke. When I try to sign in it says I don’t have access yet same log in info works just fine on the website. I uninstalled and reinstalled, cleared cache and nothing. It was fine and you messed it up. The link to the form if you are having problems also doesn’t work so now the app is useless.