Old navy app – Old Navy: Shop for New Clothes Review

I LOVE old navy. I love plain clothing without labels and ‘bedazzle’, and love that I can get everything at one store(work out, pajamas, jeans, work wear, purses, jewelry, etc) I also purposely use my credit card to rack up points so I can mom-shop for myself guilt free!! ? However, please take all of these as constructive criticism: the sizing for womens clothing is extremely inconsistent, consistently. And women’s tops are, 9 times out of 10, very short and very wide. It’s odd . . . and causes old navy’s online shopping to be very hit-or-miss. It makes me feel like a gigantor-avatar lady who stands out in a world full of short plumpkets. For reference, I am the definition of statistically average, 5’6” BMI of 19.6 (“healthy”), size s/m tops, typically 6 pants, 7 shoe. Very ordinary for all intents and purposes so I promise, it’s the sizing that’s weird. Also, as a budgeting mom who purposely likes to stack coupons and discounts, the math system used makes absolutely no sense and the work-arounds for stacking coupons are also frustrating and inconsistent - I can refresh the page and stack 3 rewards codes but then the next time I try to do the same thing, it gives me an error message. Also, there is a limit for 3 rewards per purchase which is quite frankly, stupid. I will make the same purchases and just check out twice. What’s the point of trying to hold on to all that control? It’s like the business model is built on a substrate of discounts and promos but when customers try to use them, it’s completely a snake-oil pitch and somehow a $36 dollar item is “half off” and when the customer uses a $15 reward, the total magically comes to 8$ instead of the hypothetical $3+tax. Anyways, I love the inclusivity and diversity of models that old navy uses and have been shopping there for 20+ years. If the sizing was more consistent and the promos actually meant what they advertised, Old Navy would kill the game?? Hope this is helpful, thank you!
Review by CruisinDownTheStreet on Old Navy: Shop for New Clothes.