NC Quick Pass HOV Reviews – Page 3

2/5 rating based on 50 reviews. Read all reviews for NC Quick Pass HOV for iPhone.
NC Quick Pass HOV is free iOS app published by Information Logistics, Inc.

Doesn’t allow registration

ChWillis

I tried to register an account and it keeps telling me to enter valid data for all fields, and I’m not sure how much more valid my name, email, and phone number (with no dashes or spaces) can be. The app is as bad as the idea of the toll road.


Cannot sign in

Dee Lighted

I can sign in fine on website. App doesn’t even recognize my email address. I have re-confirmed 3x by logging in on website. Will not give security questions either. Just says invalid information error.


Dashboard always shows HOV off

pilot1620

Have the app installed on two different iPhone XS. Even though the declarations page shows that HOV has been confirmed and status is green the dashboard always shows red HOV OFF on one of the iPhones. The other iPhone shows green on the dashboard and the timer. I tried deleting the transponder and reading it. I also deleted the app and reinstalled but no change. The status on the dashboard only changes on one iPhone the other one always stays red.


Why limit the app to just HOV3?

Machineiac

NC would be smart to make this into an app that does let you manage your Quick Pass account. Why they would only put the effort into making this an HOV3-centric app while keeping the Quick Pass management on a mobile website (with no app) is baffling. I’d like an answer on why we can’t have everything within 1 single app.


Unable to login

hokiehall

I keep getting server error when I try to login. I try to register, it gives me must fill in all fields. This app has simple login issues and it is clear from the comments the company is not interested in even fixing them. Is that the goal, so no one can set HOV status and free ride?? Hmmm...


Poor design

CLTtransplant

The app has to be open and logged into 15 min before you start using the toll lanes to get HOV credit, but you have to keep the website open or the clock stops counting down! Either make the clock work without website being open or make the app stay open (running down your phone battery) so that you don’t have to keep logging in or tapping the screen.


Can’t login

WilsontheWilson

Downloaded. App is useless. Can’t login. Tells me my information is wrong. Many many login tries. Not working


Worst app ever!

dwyerville

I have never even given an app less than three stars. Terrible! I have had to call customer service twice in the month that I have had it. Total waste of time!!


Cannot login

Sellis01

I created an account online and received my transponders but cannot log into the app. I have deleted and reinstalled the app with no luck. The website will let me login every time.


Garbage

WO76

This app is garbage. It won’t let me register or sign in (and I know it’s correct). Registration gives an error message, and sign in won’t work.