National Geographic Reviews – Page 5
5/5 rating based on 243 reviews. Read all reviews for National Geographic for iPhone.
National Geographic is free iOS app published by Disney Electronic Content, Inc.
Very bad app
USA36
1-14-2020 Oky now we have dark mode but no download still. Useless app! You can’t download magazines and no support for dark mode.. Downloading is bug issue at moment and this app has none. 0 stars and i also cancelled my subscription..
Nat Geo Update is horrible
Pee Uh
What the heck happened. We can no longer download our subscription? On long airline flights, I (used to) love reading my NatGeo. Now, that seems to no longer be possible. I cant carry 3-4 magazines with me so I can catch up on the articles and photography. This needs to be fixed.
This App is garbage!
Bifferson
Ever since the update that changed everything this app is completely useless now. Looks like crap, works like crap and no magazine downloads for traveling or off line use. Insane from a company like this. I have been a subscriber for over30 years and my family subscribed before me so I’ve had the geo around for pushing 60 years. Not any more! I’m pulling the plug and I wish I could get my money back for the last year of this crap.
Cannot access articles
wtfwhyiseverynicknametaken3
I have a print and digital subscription and used my screen name and password that I used to log into the website and access my subscription. I can not read any articles and keeps prompting me to subscribe, the FAQ page said to sign in... I am already signed in with the correct credentials. Literally this app has one job ?
What happened to this app?
Jason37547
What is going on? This was my main method of reading NG, downloading issues to read on planes and trains and while on vacation. I just updated the app and now everything is a mess. No downloading, only can read while connected to the internet. And it’s no longer like reading a magazine, it’s just like clicking on a website. Horrible. Please do something. What a shame.
Latest update is still broken
Havenrock
January 21, 2020 This is an update. I can login into both my National Geographic and National Geographic Traveler apps. My subscriptions are up-to-date. I cannot read any previously downloaded issues of my National Geographic magazine on my app. I been planning to discontinue my print portion of my print/digital subscription. But, now I must wait until National Geographic repairs/upgrades in latest broken update. Please fix this app, so I and other longtime readers/subscribers may read your excellent magazine. (By the way, I can download and read my National Geographic Traveler issues in my National Geographic Traveler app.) Dec. 21, 2018: Another update today. It is still broken. Dec. 13, 2018 update: I just dutifully updated my National Geographic app. Not only it does not let me login, it does not recognize the password information I had successfully used several days ago. Selecting the forgot password option has not yielded the expected password reset email. I have had this for many years, so I could read my issues offline. I cannot access them now. Earlier in the week I had called about my other app, National Geographic Traveler. They confirmed that both my NG and NGT subscriptions were up-to-date. I had been told that the NGT digital team have been working on the NGT broken access issues for two weeks. It looks like they killed the regular NG, too. Please fix the apps, so I can read my years of magazines offline again.
Used to be great
Mick Browner
I used to wait until I could read a new issue. I now read the printed magazine thinking I should cancel my subscription.
Continued dismissal of users concerns with 3.1.10
j footprint
Here’s an idea for those of you who have/had a digital subscription. (I’ve already let my subscription lapse after some 30 years) Have you considered a lawsuit? This so seems like theft to me. 3.0.14 January 14, 2020 update: bug fixes, stability, blah, blah, blah... Still not addressing what people want apparently. I still won’t resubscribe. 3.0.13, November 25 update: “Readers can now go back to previously viewed articles when offline” NG Still doesn’t get it, do they? 3.0.12, end of October: Well, it continues with no indication NG is taking users complaints seriously. Are you guys proud of yourselves? 3.0.11 October release: NG continues to ignore what the subscribers want. I continue to refrain from renewing my subscription. Bye bye NG, you used to be a good magazine. So, with this release (9/4/2019) we get a fix for “lengthy wait times” and “sometime crashes”. No mention of what most reviewers here want addressed. I called customer support a week ago and requested to talk to someone from the app development team. I was told I would hear back. I’ve heard crickets. My subscription is now officially lapsed.. What a shame. P.s. I’ve just read a number of other reviews with “developer responses “. Who hired mr. response man. What a flippin’ tool! —————— A comment from the developer (by email 8/13/2019): “Thank you for contacting us here with your feedback. Please be advised that we have no way to delete reviews on our end and we apologize for the inconvenience. We are sorry to see you go, but your concerns regarding being able to download issues and our layout have been present to our product team. " Right! My previous version-stamped incremental reviews are gone. Someone deleted them! And I’ll accept the “apology” when functionality returns. Until then it’s an empty platitude. Sorry NGM, there is no credibility here anymore. Your loyal customers don’t like being lied to. It’s been too long and too many dismissals of your users complaints to believe you are honestly restoring any functionality. ———————————- So, my running tally of the latest updates, and my continuing criticism of this now useless, but formerly excellent app has been removed? Apparently the app developers, and NGM suits don’t like to be told they screwed up... but then, I understand this is now a Murdoch owned publication, so they probably relish the angst they have provoked. But yet I see new “developer responses” from other unhappy reviewers, so what gives? I’m now officially letting my subscription of some 30 years, due imminently, lapse. What a shame. Bring back off line viewing and the magazine format, and I may reconsider. Otherwise, the respect you give to the opinions of your long time subscribers, is the respect you have returned.