MiniMed Connect Reviews

Update past due

Ke5cdr634

Will we ever see an update or has Medtronic given up? Still no response from Medtronic. Safe to assume at this point they have given up on the users / customers. Very disappointing.

Where do i even buy this "uploader" connect from? And why do i even need it? If my pump has Bluetooth so does my phone then i dont see a need for a device in the middle. My phone should already be smart enough to read what my pump has to send

Update your app so I can use it

Kitty5127

With the current apple update I can no longer use this app. I would really like to show my dr my roller coaster now that my sensitivity has changed.

Medtronic fails again

Yngar10

Our family used the Connect for a little over 2 years. It was a great concept for the caregiver, enabling them to know the pumper’s interstitial glucose (iG) in real time, and to receive text alerts when the iG got out of range. We spoke with customer service reps and developers several times regarding the many flaws mentioned in other reviews, with few results. Since Medtronic has actually done nothing to fix the problems since they released the Connect in September 2015, nor have they incorporated it into succeeding pump versions, we have realized that the Connect was actually a prototype put into mass production too early, either due to pressure from the competition (Dexcom) or to have a larger test group help pay for the testing through retail sales. It is unfortunate that Medtronic has apparently chosen not to move forward with this technology, perhaps because it only helps customers and their families, but not their bottom line. On 8/27/17, Medtronic printed my comment in their ‘loop-blog’ that ended with this statement: “From all I’ve read and heard, it seems caregiver services will not be included in whatever is left of the Connect concept in future pumps, including those being sold now. If I am wrong, I hope someone from Medtronic corrects me.” As of 10/14/17 there had been no response. Draw your own conclusions. 11/21/17 update: not only is there still no response from Medtronic to my 8/27 challenge, but also the Connect device is no longer listed as a product on the Medtronic website. Too bad. The Connect was a great concept, but Medtronic chose to abandon rather than improve it.

Medtronic Doesn't Understand Software

KellyTMiller

This app has potential, which Medtronic is once again squandering. The app has not been updated since September 2015. Where is the ability to see more than 24 hours worth of data? Where is the ability to connect to an Apple Watch? Where is improved connectivity and reliability? Where is the ability to receive pump alarms on your phone? Medtronic has shown that it does not have the ability to keep either its hardware or software up to date. It is still selling pumps with crude 1990's screens. It takes many months to update its CareLink software for new OS releases (despite being a web app). The new pump they will be selling in the US is still technologically inferior to the one they have been selling abroad for over a year. This app was a chance for them to show that they were finally taking software seriously. They have failed miserably. "We'll improve things REAL SOON NOW. Trust us." Not anymore. As a Medtronic user, I am feeling that I will always be stuck in the past. UPDATE: Another year has passed, and absolutely nothing has changed.

Needs Updating.

Soninatural

Although the app achieves what’s advertised. An update is needed to match OS. In Addition compatibility with Apple Health would be nice.

Good beginning

Docarmy

Ok guys. Apple updates software like every few months. After the latest update, the app no longer works. Apple watch support would be good too.

Works good....mostly

A1C Ace

When the connection is good, it seems to work about 60% of the time every time. Sometimes at night it times out, then I do not get the critical page to my phone to alert of low BG. The app has needed an update for at least 3 iOS revisions. Adding a watch partner app would also be great for those that would like to see data while exercising. Medtronic has made a good step in technology, but there is a responsibility to keep it updated. It works, but has been "non OS compliant" for some time now. With the latest iOS update it can’t see the internet connection and therefore won’t open.

MiniMed Connect Reviews – Page 6