MiniMed Connect Reviews

I Wish I Could Give This Zero Stars

Arielleeeeee

A little bit of background... I work in an application development group for my career, so I am pretty savvy when it comes to technology. I bought the MiniMed Connect Uploader piece a few days ago and it arrived in the mail today. I was so excited to use it and set it up. I followed the directions on setting it up, but right as I downloaded the app it said that the app hasn't been tested with my iOS version. I get that you may be an iOS version behind, but this app is awful. The app hasn't had a release since September of 2015. The app has also only had one release since the initial release in August 2015. Now, I have an iPhone and an Apple Watch. My iOS is 9.2, and the details of this app clearly state that iPhones are supported with iOS 8.3 or higher. But, I get an exception every time I open the application about how it hasn't been tested and data may not be visible like it should be. I thought nothing much of it until I found that I couldn't setup notifications for the application in Notification Center. This is after I restarted my phone and reinstalled the application. I haven't gotten anything to work. I have been able to get the app to show up on the notifications menu (the one that you slide your finger down from the top of your phone to see), but even with that, the app still doesn't show up under Notification Center in Settings. I then decided to call support to see if they had an idea for me to get this fixed. No ideas, but a suggestion to use a different device that has an older iOS version on it... I was very peeved at this point and mentioned that suggestion is not an option. I am not going to buy a new device (which will have the same iOS version on it) just so the app won't work on that either. I then asked when the next update for the app is expected. I was told that they update the app all of the time and it is just really hard to keep up to Apple's updates. I would have believed this, but if you look at the "Releases" section, there's only two releases listed with the last one being in September 2015. I will be calling them tomorrow to ask for a refund due to the fact that I paid $99 for this technology and it doesn't even function as it states it should on the website (notifications of predicted high or predicted low blood sugars) and it also doesn't support iOS versions that it states it should support (iOS versions 8.3 or higher - my iOS is 9.2).

Not terrible, but...

sldkfjs284234sldkjf

This app is a good first effort. Annoyingly, it just quits for no apparent reason every 10 hours or so. This is a drag if you're counting on it to transmit missed alerts to the Carelink site. I'd be very pleased if it just kept working.

Expected more

Puppypaws48

I was excited when they dropped the price from 199 to 99. Should have been a red flag. Was not what I expected. Charging life is not long, the connect has to be attached to you the APP says iOS devise not supported (iPhone 5s current iOS) PLEASE UPDATE. This is something I have always wanted. VERY DISAPPOINTED

Apple Phone Compatibility

Ron_dia_2016

Any progress on making this app adaptable to Apple Watch. It would be great if my watch shows BG and maybe trending

It's almost good

Phrozen_Deuces_Wild

I really like the app when it's working, but there needs to be an update to make it compatible with the most current version of iOS.

Should be able to give more info

Mikala 6

I like the discreetness of being able to check my blood sugar but wish it gave more info. What I would really like is an Apple Watch app so I really could be discreet. Too bad we can't bolus from the app. It also would be nice if family members could get the info on their app instead of having to log on through the Internet.

Getting better

Egadzooks!

...they finally released an update. I hope they support iOS 10 quicker than the supported 9.3.5. Overall, it's not a bad app, but it could use many more features starting with its own alarms without having to send a text message. It's bad enough that the alarms on the pump itself are so soft.

Needs Apple Watch support too

tommylama

I love this app. It could be made even better with Apple Watch support. The NightScouter app does this with DecCom GCM devices.

Neglected App

rlc75

How can Medtronic not update this app in over a year? How can there not be a compatible Apple Watch app by now? Every single time you open the app you get a warning message that it is not compatible with the current iOS and they are working hard to update the app. On iOS 9 and now on iOS 10. Yeah, right. Unacceptable. There is such a technological market for type 1 diabetics and their caregivers that Medtronic is obviously not investing seriously in. Maybe it's time to change my insulin pump investment going forward.

Needs work

Trish555

Routinely loses connection with the extra $100 transmitter it requires (which must be recharged every 1-2 days). The CareLink function of the app is currently down, all day. Customer support is not saying when it will work again. I like being able to read CGM on my phone but this is buggy and aggravating. Investigate alternatives.

MiniMed Connect Reviews – Page 2