LightInTheBox Reviews – Page 23
4/5 rating based on 249 reviews. Read all reviews for LightInTheBox for iPhone.
LightInTheBox is free iOS app published by Light In The Box Limited
You cannot reach customer svc
xxJillian12345
I should have guessed this merchandise is in China, 3–5 days shipping is a joke because first they have to make it and then send it from China before the 3–5 days apparently starts. When you order, you do not receive any notification, no copy of your order, so screen print the page! Back up, just don't order, mine was four weeks ago, I cannot reach anybody because there is no phone, no email, no way to reach customer service. I downloaded the app because apparently my order should show up there, which should give me the ability to track my order, and also to reach customer service. However, my order doesn't show up, so I'm SOL. I'm going to try to reverse the order through my bank today, this has to be some of the crappiest Chinese shopping ever. It is meant to be difficult to contact them. For all I know they're showing crap from all over the internet they don't even have access to ship. Worst shopping experience ever, because they don't even pretend to have customer service. Check out their return policy as well, (if you don't like it? No return) and stick with Amazon or something in the US.
FRAUD!!!!!!!!!!! FAKE!!!!!!!! THEIF!!!!!!!!!!
Rudyddd
Do not buy from this company!!!! I am upset at myself last year I made a purchase for some accessories for my husbands iPad never received it. I decided to give them a try again a month ago I still haven't recieved my order to top it off logged it to my account and it's telling me no order can be found. Thank God I paid through PayPal so I have that as my reciept. They are a rip off!!! They take your money no matter how meant emails I sent the only reponse I get is what is your ticket number?? You can't get a ticket number of you don't have a order...
Awful, do not use this app
Chrispycream04
Items take forever to receive, mine took 60 days and I didn't receive part of my order. Items were the wrong size. It's hard to contact customer service. If you leave a negative review on their site they just take it down. Do not use this app, it's horrible.
DO NOT USE!!!
RenaAsh
RIP OFF!!! FAKE!! SCAM!! Alls they do is take your money! I ordered from them 2 ago and still have not received my order!
100% RECCOMEND!!
Ooooooommmmmmmggggggg
I LOVE THIS APP! It has so many amazing deals! I think I'm going to buy my makeup from here from now on. The only reason I'm not giving it 5 stars is because I don't think you can search things on the app but you can on the website.
Works okay
RichGirl79
Sometimes the app works fine and other times it crashes and it really slow when transitioning from shopping cart back to shopping. When I try to view my rewards the app shuts down every time I try to view them.
Buyer beware!
Zoomzoomer
They will jerk you around if you use a credit card, wanting a copy of your passport/photo id and a photo of the card to process your order. This is AFTER funds withdrawn from bank and an international charge added.