LG ThinQ Reviews

Crashes immediately won’t open

jkimmey

App won’t open

It works, but is limited and buggy

Gaz in VT

I’m giving this a 2 because it really should be better coming from LG. First off, when you switch modes, the temp resets, usually down to 60. So if you have the temp set at 70for cool and then you want to change it to energy saver mode, you have to reset the temp. The other big mistake is the scheduling. It only turns on and off the unit based on the last mode. So you can’t really schedule it. Since I have one of the AC units in my home office, I would really like to be able to set it to dry during the weekends and then schedule it to energy saver at a specific temp for the morning and then to cool at a different temp during heat mid day and then back to energy saver at one temp from say 5pm till 9pm and then back to dry overnight. NOPE! Also, it would be great if this app could control the lighting on the unit. We have one of the new dual inverter window AC units in our bedroom and we have to cover the temp readout because it lights up the room. Since there isn’t a way to control it on the unit, it’s not really an app problem... but it should be configurable! I also don’t like the fact that it requires internet access. If the controller and the unit are on WiFi, the app should be able to make connection without requiring internet. When you purchase a new router you can discover it from any computer. And it’s NOT HomeKit compatible! Come on LG, improve your technology!

Smart diagnosis

Atron T

The smart diagnosis didn’t work. Dryer will not start after pressing the button

App isn’t great, but not terrible.

Bauzer07

The app works alright. The directions for connecting the appliances wasn’t super clear. But once I understood it, the other appliances were super easy to connect. Features are limited, but nice to get notifications on my phone in case I don’t hear the appliance chime. Being able to monitor in real time is nice as well. The app is a little clunky and keeps popping up with Tips, even though I check the “font show me again” box... however, one of my biggest gripes is with the App’s UI... I don’t understand why I can change the order of the appliances... it seems order them with most recently added at the top and appliances first installed at the bottom. Super annoying, because I installed washer/dryer first so I have to scroll down to see an update. If there is a way to rearrange them, it’s not intuitive at all. Please fix!!!

Smart diag

james ise

The smart diagnostic is great

Broken scheduler

HunterKnight

I can only add one schedule to my window AC! Whenever I try to add a second one, I get a pop up that says “Please try again for normal operation”. Fail! Trying to edit a schedule causes the set times to advance one hour forward!

Rarely, if ever, works. At all

cucucumbur

- Crashes on startup for days at a time - stops any audio playing for no reason (sign of incredibly amateur developers) - Slow and unresponsive when it does load - Confusing and buggy interface - Constant connectivity issues with my air conditioner - Only barebones features, nothing besides the most basic settings and schedule (which usually fails to load, anyway. I haven’t been able to change my schedule in 2 weeks.) Don’t make the same mistake I did and buy a $700 “smart” appliance that uses this app

LG ThinQ Reviews – Page 9