Knowing Your Volkswagen Reviews
2/5 rating based on 75 reviews. Read all reviews for Knowing Your Volkswagen for iPhone.
Knowing Your Volkswagen is free iOS app published by Volkswagen of America Inc.
The idea is great, but the app is useless
683710uniq
Having an interactive digital owner’s manual is a great idea. Sadly this app gets everything wrong. The app asks your vin, but seems to only use that as a security check to make sure you’re entitled to view the copyrighted manual. It doesn’t make a tailored experience to show you the specific features of your vehicle’s trim. The app also seems to need your vin every time you use it. It doesn’t remember your car. Any time an app needs you to log in with more than touchID on a regular basis that’s a complete failure to begin with. Not remembering your car is the same as other apps not remembering your user Id. Also there aren’t many videos - it’s like they abandoned the effort after launching. It’s a great idea VW. Please invest in this app and make it flawless and useful. It’ll probably pay for itself in your CSR’s time alone.
Not captioned
Merari!
Got a new car and was told that videos would help but they are not captioned for deaf and hard of hearing people. Disappointed!
Great Idea Poorly Executed
Indecisionx
Very limited models available. At the very least make interactive owners manuals available for the last say 5 years or more and the data be will naturally grow. Focus on videos for new models, the owners manual database is far easier, important, and useful anyway. As large as VAG is, this is ridiculously small amount of effort to fix. The app is glitchy, tried to make a new account, the “accept our terms” checkbox was out of view. So I had to create an account on my iPhone to login on my iPad. The whole thing is a nightmare.
Great App!
VWOwner12
I recently purchased the 2020 Tiguan and not only do I love the car, but the KYVW app has been outstanding! I have never owned a car newer than 2002 so although I knew about all the great features and technology I was not used to having them in the car with me. This app has everything I needed to get used to having all the features I’ve never had. Between the videos, quick start guide, and manual I am now an expert on my car!
Total waste of time
PA Tiguan Owner
Own a 2019 Tiguan. Love the car, hate the app. I need an app that informs me about the car, not an app that allows VW to collect data on me. When this app changes its’ focus from information collection to information distribution it may have some value, but I’m not holding my breath.
Stinks
nyphilip
This app stinks! Doesn’t even download properly! I give up. Should have read reviews first!!