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Download Jumia Online Shopping

Jumia Online Shopping

Download Jumia Online Shopping App today and get faster access to deals, flash sales and voucher codes.
Category Price Seller Device
Shopping Free AFRICA ECOMMERCE SERVICES iPhone, iPad, iPod

What do you get?
- Up to 70% off on more than 1 Million products
- 500,000 vouchers up for grabs
- Daily Flash sales on top products
- Fast and Free shipping in select cities across Africa!

With the Jumia App, shop safe and convenient online!

Download the Jumia Online Shopping App today for the best shopping experience in Africa. Great discounts, hassle free payment options, easy returns and 100% genuine items guaranteed!

From fashion to electronics, find anything you need on Africa’s largest online shopping store. Enjoy a large selection of international and local brands to choose from and shop 100% genuine products only at Jumia!

Discover Africa's ultimate online shopping experience which combines convenience and safety bringing to you quality products at the best prices.

Payment made easy with secure payment options such as cash on delivery, mobile money or pay using your credit card with our secured payment system Jumia Pay.

With the Jumia App you will never miss out on deals on the best mobile phones, clothing, electronics & many more products every day!


With the Jumia Shopping App, you get:

- Customized shopping experience with a personalized feed
Buyer protection
- Cross-platform shopping, whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products on your cart as long as you are logged in to your account.
- No additional fee for MTN users in 15 countries while using Jumia App
- Order management from our call center, our call center will call you to inform about the status of your order
- Complete security for all your credit card and bank transfers for a worry free shopping experience.
- Notifications on latest deals, flash sales and coupons (Look out for more than 10 annual sales!)
- Largest selection of products in Africa, over 2 millions items to shop for!
- International shopping experience from brands like Apple, Canon, HP, Pampers, moulinex, L’Oreal, Samsung, Tefal and many more!


Language and Support:
Operating in more than 23 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our in house customer service strives hard to provide you with impeccable service to all your questions in English, French, Arabic or the respective regional languages of the countries.

Your feedback is valuable:
We always look forward to provide the best customer experience, share your feedback with us to help us achieve that goal.


Contact us :

Nigeria ==> https://www.jumia.com.ng/contact/
Ghana ==> https://www.jumia.com.gh/contact/
Maroc ==> https://www.jumia.ma/contact/
Egypt ==> https://www.jumia.com.eg/contact/
Kenya ==> https://www.jumia.co.ke/contact/
Côte d'Ivoire ==> https://www.jumia.ci/contact/
Cameroon ==> https://www.jumia.cm/contact-us/


** DISCLAIMER **

We have been informed that our app is fraudulently advertised by third-party advertisers, mostly in the form of fake vouchers or offers. These ads are published without our consent and we highly regret and condemn this behavior.

If you encounter any of these issues, please help us and copy the page URL found and report it to [email protected] with subject "Fraudulent Ad" so that we can take the ad down.

Reviews

The app is horribly designed
Fkgkv

Why do I need to contact a customer service representative just to change my phone number? Just let me edit it. Also, if I’ve paid by Jumia pay, why do you need to confirm my order. I paid for my order and didn’t answer the phone for confirmation and had my order cancelled. Jumia needs to do better


Best App ever
Fahadk001

Thank you Jumia for your great service ?


Unprofessional!
SamirKhedr

Placed an order, order get confirmed, get contacted by a sales rep offering either to accept an open item “displayed” or cancel the order, I refused both, yet my order get cancelled?!!!


Jumia need to develop their app on the side of payment
Falola Oluwafemi

Jumia need to develop their app on the side of payment. Not everybody are using debit card to purchase their product, at least they should be able to add a direct bank transfer on the app for a second option in order for non card user to send money directly for shopping via the app and boom order made easy for us. Now let me explain. What I mean is this; on the option of using debit card, they should add bank transfer so every user can choose their respective bank and enter their account number with the total amount of the order and Jumia will debit the respective amount on the purchase.


So disappointed
Ras Baal

How could I purchase a digital optical audio cable for GH48 and pay for a shipping fee of GH17 and then another international shipping fee of GH36 this is way too much on KiKUU you never ever have to pay for any fee.. stop this crime I am going to share this on all my my social media platforms.. you’re thieves...


Search ITEM via our phone gallery/Image
Eleda Bobaguwa

Over the years I have been wondering why Jumia cannot add a feature where by we search for ITEM using a save images on our phone or through the CAMERA just like the features in ALIEXPRESS


This app is rubbish
jussyperry

Rubbish


Order not delivered
chick Titus

Jumia why is it that I placed an order and was supposed to be delivered but was not delivered latter I got a mail from u saying attempt to deliver my good failed mean while I did not even receive a message or mail from you with the delivery drivers phone number as usual indicating the day the product will be delivered. Instead ur mailed says after 2 unsuccessful attempts to deliver my order will be canceled. Please Jumia come and deliver my product. The last time I ordered for something and u brought something else when I filled a return form u did not comeback for it. Please come and deliver my good.


Pick up station issue
Trapman11

Most of all goods I bought from Jumia was delivered to a pick up station until I bought an electronic gadget that was delivered to my destination, since then I can change the delivery style to a pick up station again and it’s really getting me tired cos home delivery is very cost for me to afford.


Poor service
blueskies62

Very poor service, poor customer service. You just cancel orders for no reason. Management is very poor. Good thing there is Glovo and the rest now!


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