Jumia Online Shopping Reviews

Orders to u.s

242sosa

How can I order from you guys but I’m in the U.S can someone please help me

Ugh

othmanejourney

I can’t freaking log in from the app but I can do that on the website!! What’s wrong with the app. ?!

Angry

Queen predoc

Please I want to order for something i don’t know why is always telling me to add it to chart I don’t know why..... please go and work on it o really need to order things

Complaint

vobo maths

This app became nice until Cameroon was removed amongst the countries. I don’t know why.

Worst e-commerce experience

Otty85

I received the wrong product their customer service is non existent I lost half a day just to send it back avoid at all costs!!!!!!

To me, those five stars aren't enough to convey my utmost satisfaction for this app.... I've been using Jumia just since last year and never for once have I ever had the cause to even frown while using this app..... It's a very risky app cos you might even end up buying what you didn't plan for?? This app has saved me twice the money I should have spent (if converted to stress) if I was to go to the market and purchase most of the items I've bought.... Too many talk no dey full basket, so just download am mk u tell me *thank u* later...?

Express means nothing to these guys

Faith Nassiwa

After ordering a bunch of items of which two were supposed to be delivered within 24hrs(express), I get a quote that goes beyond 24 hrs and I figured it was for the whole cart and not the particular items that were supposedly express delivery items. It’s been over 5 business days now and still no delivery notice and to make things worse two items from the order end up being cancelled as out of stock. Why wasn’t this indicated during checkout? I called their customer care yesterday and got different messages, one says deliver will be made today other says today their deliver staff don’t work. Like seriously, this is so messy. I have never received any item on the exact day it’s expected. This is why I never use mobile money to make payments on your store as you are still lacking at so many levels to be trusted to deliver.

Terrible App

AmrTaleb

Am not sure what kind of quality control an on-line shopping app have while there are tons of issues in the last update. 1- Search is not functioning at all, you never ever find what you are looking for from search! 2- when you are searching for something what you type is invisible on all IOS devices!? So when u make a mistake good luck, even thought the search is non existent 3- Jumia delivery is the worst on the planet, if there runners failed to reach u they automatically cancels your order without any one contacting you!

Disappointed Disappointed

Bwoy Angel

I bought a table top fridge and I was told it will be delivered 3-5 working days. I paid for the item and I was called to confirm the purchase so they can deliver it, but is almost a month now and No one has called me from Jumia. Anytime i call customer service their line is busy and is still been busy. Am very disappointed and I will never use this app again.

مصر

smart2to2ana

جوميا كانت أسوء تجربة تسوق من النت طلبت منتج ووصل منتج مختلف غيرو وبعد الاسترجاع اخترت منتج تاني وفعلا وصل بس من اسوء الخامات واسترجعتو تاني وطلبت بعدها وبعد 8 ايام كانسلو اوردري من عندهم وقالو ان البائع مسعر غلط باكتر من اللي انت اشتريت بيه بكتير ورجعت طلبت بس المرة الاخيرة قلت هاخدو عشان اخد فلوسي وبس بقا وتم حذف التطبيق ولا هتعامل معاهم ولا مرة فحياتي

Jumia Online Shopping Reviews – Page 9