The app is horribly designed – Jumia Online Shopping Review

Why do I need to contact a customer service representative just to change my phone number? Just let me edit it. Also, if I’ve paid by Jumia pay, why do you need to confirm my order. I paid for my order and didn’t answer the phone for confirmation and had my order cancelled. Jumia needs to do better
Review by Fkgkv on Jumia Online Shopping.