Hours Keeper Pro - Timesheet, Tracking & Billing Reviews – Page 3

3/5 rating based on 99 reviews. Read all reviews for Hours Keeper Pro - Timesheet, Tracking & Billing for iPhone.
Hours Keeper Pro - Timesheet, Tracking & Billing is paid iOS app published by Appxy Information Technology Co., Ltd.

Please make this to zinc on any other tablet or computer

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Please make this to zic on any other tablet or computer


can not access account

harrrumphhh

... after weeks, still no response from customer support, no help in resetting my password or retrieving my hours worked data … unbelievable lack of service!!! ... After moving to a new iPhone I cannot access my Hours Keeper Pro account anymore. Login attempts fail by timing out. Requests for password resets are unsuccessful (i.e., no response). Emails to customer support remain unanswered after a week. I need to access my account to invoice my clients. I can't afford to lose 3 months of work hour records which have not been billed yet. I liked this program and used it successfully for years. But this is a catastrophic failure. And the silence from customer support is unacceptable. I hope this review gets the developers attention. Please help and send instructions on how to remedy this problem!!!


Needs fixed

zachrunsxc

Worked just fine till I got a new phone and now I can’t log in and access all my old data. Would like fixed


Working poorly

50$50

Lately it has been working poorly it doesn’t let logins doesn’t recognize the user accounts doesn’t size workIn the beginning it was a great out but now it has way too many problems


Went from Great to Total Crap

Tafec5

This app was amazing and now the company and Apple has abandoned it. They have no email, their severer doesn’t work and it is so unreliable that it became dangerous to use(meaning you potentially loose all info and that mean loosing money and chances to bill and there customers) Don’t do it, it will cost you time and Money!


Unable to access

king george weah

Just replaced my phone and now I can’t log into the app. Wouldn’t allow me to reset password or even create another account. I’ve emailed the support team but no response. I paid a lot to use the business app and this is what I get in return.


Best time tracker - until it stopped working

Red2647

I’ve tried lots of hours keeping apps, and this is by far my favorite, but it has stopped working. I don’t know if it’s a compatibility issue because it hasn’t been updated for so long or what, but I am wishing with all my heart that someone will fix it so that it works again. None of the other apps work as well as this one does. Please please please fix this.


Doesn’t work!

Merle Mullett

This app was awesome until I upgraded to a new iPhone and now it doesn’t work! They charged my friend $29.99 and he can’t even create an account! Don’t waste your money.


Was great

Yeah-buddy!

This app was great. I used it for about 2 years with the paid version and then updated my phone to the new iOS. The app no longer recognizes my account and I am not able to access it. I have tried resetting my password several times and it never sends me an email or link to do so. I have over $1,000 in hours that I now have no access to.


Great, but ....

JD LEO

This app has been perfect. It keeps logs of all my hours and produces great professional looking invoices for billing hours to clients. However ...... It has not been updated in over 3 years and is not up to date with the newest iPhones. The user interface is still formatted for the older phones. If not for this then it would get 5 stars. Please update the interface for the new software and phones or I will be forced to hunt for an alternative app.