Hours Keeper Pro - Timesheet, Tracking & Billing Reviews – Page 4

3/5 rating based on 99 reviews. Read all reviews for Hours Keeper Pro - Timesheet, Tracking & Billing for iPhone.
Hours Keeper Pro - Timesheet, Tracking & Billing is paid iOS app published by Appxy Information Technology Co., Ltd.

Problems

Mr. Big Daddy SAL

This app always crash


Excellent

Papernikki

I bought this app because it would sync between devices. In my case my iPhone and iPad. Works great!


App crashes in iOS 13

DBVogel

I updated to iOS 13, and now I can’t get into the app. It crashes each time. I have no way to retrieve hours worked so I can bill them.


Update

izuljant

Very urgent need to update on ios13.2. The application does not open. I can not send an invoice for the work done


Customer service

help get this steaightened out

I have been locked out of my account and have repeatedly requested password reset. They have responded with apology emails so they obviously have my email, yet refuse to to send a reset link! I can’t access my account and my business DEPENDS on this! It is not a joke for some app developer sitting at a desk somewhere! This is my business and my lively hood and an app I have paid for!!!!! There is no way to get a human in the phone to resolve it! I’m losing money every single day! FIX THIS PROBLEM!


No app support

Taos Artist

I love Hours Keeper Pro but it will not sync between my iPhone and iPad. Both have iOS 12.1 installed. The app developer website doesn’t list this app for support and there is no contact info. Never seen an app this good with so little info online. I’ll change my review to 5 stars if the developer will contact me and answer my sync problems!


Stopped syncing

Wall painter

Been using couple years with little issues , Stopped syncing on February 15 , 2019 Contacted support couple of times once got generic response no help If I can get a response and resolve can change rating until then one star . Useless if it can’t sync


Was great until it stopped syncing!

madgefest

This app was the perfect app for years but then suddenly it stopped syncing across devices. I only noticed this after submitting an invoice to my client and realizing after the fact that I had days of work missing. I found the missing days on my other device. When I contacted support they sent me a link for a refund. I suppose they have just given up. Too bad. UPDATE: now the email invoice function completely stopped functioning, customer support info leads to nowhere, backup and restore IP address returns a server can’t be found error message .... looks like they just ghosted all their customers...


Needs A Siri Shortcut!

big_dan_

Are use this app every day to keep track of my hours for my job. I really like this app. It often takes way too many tabs to clock in or out. A Siri shortcut to clock in or out would be incredible. Please add this feature!