Hours Keeper Pro - Timesheet, Tracking & Billing Reviews – Page 5
3/5 rating based on 99 reviews. Read all reviews for Hours Keeper Pro - Timesheet, Tracking & Billing for iPhone.
Hours Keeper Pro - Timesheet, Tracking & Billing is paid iOS app published by Appxy Information Technology Co., Ltd.
Cannot send invoice or send email to support
Gpegster3
I used to use ours keeper and haven’t used it for a while and recently started to try to do some billing again. I have an invoice that I simply cannot send. The send word is grayed out. Nor can I send an email to app support for the same reason. So then I got ours keeper pro thinking that would make a difference and it makes no difference at all. I cannot get in touch with the app people for any kind of support and I’m very frustrated especially now that I’ve paid to have pro. I sent an email from my regular email to what I think is a support email address but have received no response.
Not syncing between iPad and iPhone
Mikezots
When it works it’s great, but sometimes it just breaks. It either syncs or - worse - pretends to sync but does not have most recent numbers. Yeah, this can lead to mistakes in billing - hence the single lousy star rating. Funky interfaces I can handle, but missing / corrupted data is another thing! Deleting and reinstalling the app does not restore the correct data, either. I now take screen shots of the invoice page on the iPad as a safeguard. Backing up and restoring from the cloud is a major headache, to the point where it’s easier to just re-enter your data. Why the app can’t just handle this in a user friendly way is a total mystery. A billing app like this needs to be rock solid, bulletproof, consistent and easy to make incremental backups and restores. Not there yet!
Stopped Synchonizing
Chaord49
Like this app! It is simple to use, and creates an emailable invoice. Problem is that the app stop synchronizing between my iPhone and my iPad. I have uninstalled it, I have reinstalled it. I have requested assistance from the creator three times. I have had no response at all. This is the reason for the low rating
It’s great, but...
WhyKillRobots
When can we expect an update to support the screen on iPhone X? It is unpleasant to use when it doesn’t fill the screen.
Was great until it stopped syncing!
madgefest
This app was the perfect app for years but then suddenly it stopped syncing across devices. I only noticed this after submitting an invoice to my client and realizing after the fact that I had days of work missing. I found the missing days on my other device. When I contacted support they sent me a link for a refund. I suppose they have just given up. Too bad.
Use it all the time has cloud backup
tjmoser
Use it all the time has cloud backup. It’s amazing been using it over two years! Easy and quick. Would like to be able to edit invoice style at times, but it still works great.
LOVE this app
mld1397
I use this to bill my private care clients. They see how many hours I’m with them weekly, when I’m with them, and I can even make notes of what we do. I print invoices every week for our own references as well.
Syncing between multiple devices
DITA-NJ
I have a new issue where entries from my iPhone 7 are not syncing with my iPad. This feature was working flawlessly since 2014, but has stopped about a week ago. I toggled the “sync now” button on and off and tried syncing manually on both devices and it didn’t fix itself. I contacted the developer about a week ago, but I haven’t heard even a generic response yet. I’d hate to move on to another app, especially with four years of date, but maybe it’s time to start looking.
Latest version destroyed app
Jdogg897
The new version is TERRIBLE! Used to love this app, now it's worthless.