can not access account – Hours Keeper Pro - Timesheet, Tracking & Billing Review

... after weeks, still no response from customer support, no help in resetting my password or retrieving my hours worked data … unbelievable lack of service!!! ... After moving to a new iPhone I cannot access my Hours Keeper Pro account anymore. Login attempts fail by timing out. Requests for password resets are unsuccessful (i.e., no response). Emails to customer support remain unanswered after a week. I need to access my account to invoice my clients. I can't afford to lose 3 months of work hour records which have not been billed yet. I liked this program and used it successfully for years. But this is a catastrophic failure. And the silence from customer support is unacceptable. I hope this review gets the developers attention. Please help and send instructions on how to remedy this problem!!!
Review by harrrumphhh on Hours Keeper Pro - Timesheet, Tracking & Billing.