Greyhound (US) Reviews – Page 28
5/5 rating based on 279 reviews. Read all reviews for Greyhound (US) for iPhone.
Greyhound (US) is free iOS app published by Firstgroup America Inc
Poor performance
DC Mark
App crashes constantly rendering it worthless. E-tickets are only viewable within 2 hours of the trip.
Where's Oregon????????
bloodshoteye
When you go and enter a credit card, and enter the billing address, there is no Oregon in the state list! There's Ohio Oklahoma Pennsylvania
How are you not gonna have oregon in your billing
Meerrrreee
Called the company after seeing no oregon on their billing page(ios). They said sure we can book over the phone. They then tried to charge me 15 dollars more for booking over phone. Its their app that has an issue. They refused to waive the fee. So I went home and book on computer. I show up to get on bus. Then the bus i booked was running 2 hours late. I understand when this happens, but took my phone number and email, didnt send me any warning of late bus. Then come to find out my transfer bus left before i get to my destination. Was never informed this would happen. Next available bus was 16 hours out. Had to rent a hotel and stay an evening. I return to station to board next bus, and its running two hours late. Again no phone call no email. So total trip distance was two hour drive. Ended up spending more than 20 hours waiting with zero compensation. No warning i would be waiting on late buses. And nothing but hostile attendants. That of course see me as the bad guy.
Crashes
Lrjv
This app looks promising but it crashes every time I try to make payment and confirm a booking.
Doesn’t process payment
michelletheboss
This app never works for me. I purchase tickets for my son to come home. I always have to go online and purchase. It is frustrating and an incredible waste of time.
No point if you live in Oregon
Ktrosels
I am able to search all the states that I’m traveling to and from, but when you get to billing, the state of Oregon is not an option so I am unable to complete my purchase. After calling customer service for help with this issue, I had to question my sanity. The woman on the other line insisted I was wrong and offered to book me for a $12 fee. After repeating myself multiple times I eventually hung up. I’ll be sending my complaint through their site after completing this review.
Worst employment structure
HarRev
I worked here 2 months and for no reason I was fired. They promised me to keep for 10 months at least. And then comes the famous saying "Budget Cutoff". Cheap and worst employer management. Won't respect the minimum employer requirements
Couldn't book ticket
ckern82
There is no option for Oregon on the booking page so I couldn't enter my billing info. I've seen reviews from a month ago that state this same problem. Get it together. The only reason I downloaded the app was because the people at the customer service center were deeply incompetent. It appears that the whole company may be.