Greyhound (US) Reviews

Terrible service

Baghhsh

I spent 25 hours in a bus ride that should have taken around 4 hours, I ended up taking a Uber home because I was restless and we were not moving. Approximately 3 hours into my trip the bus stopped moving then for approximately 18 hours we had no rest stop and I went without food or water. When we finally started moving again we stopped for food and water where the bus got stuck in a snow bank, we waited approximately 5 hours for another bus to come but by this time I was restless, and I had a lot to get done that day so I ended up taking a cab home. The cab cost approximately the same amount as my bus ticket so I called to get a refund. One week later, after about six phone call and speaking to approximately 14 employees I still haven’t received a refund, and I’m still being rerouted to other employees. Please save your self the time a struggle and use another bus service.

Greyhound

D. Hill

The Greyhound is a simple yet well designed transit application that allows users to easily look up travel information whether it be bus locations, schedules, bus tracking, prices or just wanting to manage your account to view your road rewards, travel history or something else. The app is easy to navigate as well as to receive information with a simple input of data bringing up results. I found the bus location category to be a bit confusing as queries to see what bus stops are nearby to my location brought information not exactly detailing if a stop is nearby or not. Besides that I found everything else to be easy to understand.

Sorry

RayBubba7

The server won’t let me download the game waiting long time

Scammers R Us

JennKelly711

Freaking worse than Trump University. Want to add a 40% surcharge when you purchase a ticket for your young adult child.. I see parents aren’t the only ones being scammed. Be careful of their bus stations. They’re all full of druggies and newly released prisoners. You don’t have to believe me. Look for yourself on Google or YouTube.

Impossible to buy tickets

SugariestShorty

I tried to order tickets, but the Greyhound app doesn't acknowledge that Oregon is a state in its drop down menu when you input your address and won't let me type in my state. So I can't enter a valid address. Without entering a valid address, you can't order tickets. Get it together greyhound, you're going to lose a lot of money.

No Driver!?

Gabe.Pcr

Worst experience ever. I do have some type of expectation for arriving to my destination and I also have some type of assurance that they have back up buses or drivers (just saying). I’m not from around Ohio but I was left stranded by Greyhound bus. I was supposed to leave at 7:30 AM the announcement said there is no driver next bus is 10:30 AM. (no empathy) What kind of services is this? With all the experience Greyhound has, you would think Greyhound would have experience, they should already anticipate this type of hiccups... well for me it’s not a hiccup... I am tired and I’m in a strange place surrounded by strangers. P.S. my schedule is (I say is because I am still stranded) GLI1537 Philadelphia to Kentucky... Awful I tell ya, just awful (in my Donald Trump voice)

Useless

Karingr

The app and the website are non-functional. Just infinite loading when trying to "retrieve trip" for a simple e-ticket. Left me scrambling around the airport to find a printing service so I could catch my bus. It's 2018 people! The actual bus claims wifi on board, but is is also non-functional. Basic texting is about all, no apps work, i couldn't even open my itinerary pdf in an email attachment. The ride itself got me to my destination, so the bare minimum is met at least.

Greyhound (US) Reviews – Page 23