How are you not gonna have oregon in your billing – Greyhound (US) Review

Called the company after seeing no oregon on their billing page(ios). They said sure we can book over the phone. They then tried to charge me 15 dollars more for booking over phone. Its their app that has an issue. They refused to waive the fee. So I went home and book on computer. I show up to get on bus. Then the bus i booked was running 2 hours late. I understand when this happens, but took my phone number and email, didnt send me any warning of late bus. Then come to find out my transfer bus left before i get to my destination. Was never informed this would happen. Next available bus was 16 hours out. Had to rent a hotel and stay an evening. I return to station to board next bus, and its running two hours late. Again no phone call no email. So total trip distance was two hour drive. Ended up spending more than 20 hours waiting with zero compensation. No warning i would be waiting on late buses. And nothing but hostile attendants. That of course see me as the bad guy.
Review by Meerrrreee on Greyhound (US).