Good Sam Roadside Assistance Reviews

In need of revision

balldeagle

I am a life member of the good salmon or we club. And in my humble opinion, this app is in serious need of revision. When entering registration in formation about my vehicle, The engine field blows off the entire application. When attempting to register my information in the application, I placed the information on my name as it appeared on my membership card. Upon completing the laborious barrage of silly questions from the customer service representative, and doing 2 to 3 repeats on the specifics of my situation, we determined the information he had for my first name was different than what they had printed on the registration card. This was corrected, and upon my insistence, new registration cards with the correct information will be emailed to me expeditiously. This app still needs a lot of work. My opinion is underscored by the same Commanchee in the other various reviews. Fix it!

Needs to mature

Good Sam life member

I have to agree with others that the app needs to mature a bit. I had to select the Suzuki truck option to find my XL7. A lot of vehicles may be on the manufacturer's light truck frame but aren't considered a truck by most people. Even the big SUVs aren't a 'truck' as commonly defined. Certainly not my XL7, which is on a Unibody frame that doesn't allow me to use a weight-distributing hitch. ALSO, why the limit of one towable? I've got a 5th wheel AND a folding camper. Do I need to update the app depending on which one I'm towing? What if I'm on a special outing and have both on the road?

Add a vehicle

Nukefixr

This portion of the exits kicking me out.

App needs work

Bob1#$

Can add my truck, but unable to add my fifth wheel. When I enter my fifth wheel information and press save the app crashes and the information is not saved.

Ap kicks out EVERY time

Coach Sheehan

I am unable to load my RV's information. Every time I get to the engine information the Ap shuts down. This looks like it has potential but needs to be stable.

Needs Lots of Work

C141fe

Took several attempts to get it to register my account - had to unistall and then reinstall several times. Vehicle information is outdated. Tried to register my 2016 Winnebago Latitude 36RK 5th Wheel and the Latitude only shows up if you put in 2014 or earlier. To enter a Ford F-450 Super Duty had to select "Ford Medium Duty" as manufacturer instead of just being able to use "FORD"

Reported Bug Never Fixed

WarmedUp

Many months ago I reported a bug when entering RV engine info. There is apparently no maintenance of this app

Can't even register

gmdob

Downloaded and tried to register. I was logged into my profile on Good Sam on one tab and entering the required info for this app on another and it didn't recongnize my name or account number although I checked the info 3 times to what was in my profile and I've been a member for years.

Awful

Navy Capt

Just downloaded this app. Can't even register my vehicle. For RV, it gave one choice for 2011 brand, Exclusive Outfitters. No other option listed. Now deleting app.

Missing

Wife who Deposit for husband

So downloaded app today and trying to add vehicles and RV. I cannot do this because Jayco is not under manufacture for RV and Tracker is not listed under model for Chevrolet. So needless to say I did not get very far.....

Good Sam Roadside Assistance Reviews – Page 5