Glovo: Food Delivery and more Reviews – Page 17
5/5 rating based on 178 reviews. Read all reviews for Glovo: Food Delivery and more for iPhone.
Glovo: Food Delivery and more is free iOS app published by Glovoapp 23 SL
Love it!
Matteolom
Just used it for the first time, in less then one hour had my package, wish this app was created sooner! The best is they can even pay for things for you, crazy!
Me encanta el concepto
APrehler
Es una compañía bueno para pedidos, no solo de comida pero también de cosas de supermercado y otras tiendas.
Total disaster
Hlpo12
I waited two hours for an order, unable to get in touch with the courier. I called the restaurant, who told me that my food had been ready for well over an hour and that they were going to close. When I called the Glovo support number, while they were very friendly, they told me that they couldn't fill the order because the courier had apparently turned off his phone and just given up. I raced to the restaurant at midnight to pick up the food because I'm a regular there and was incredibly embarrassed by the trouble caused to them. What sort of a delivery app gives you no estimate of when the delivery will arrive, and doesn't offer contact options in-app other than calling the delivery guy? The only other option is sending an email. First time and last time I'm trying this.
Pesimo servicio al cliente
Dg1197
Al realizar un pedido al mcdonalds, que se encuentra situado a 20 minutos caminando desde mi ubicacion, este tardo mas de una hora, pudiendo visualizar que el mensajero se encontro parado 20 minutos despues de haber recogido el pedido, luego se reasigna de mensajero el pedido justo cuando lo llamo , al llegar el pedido , llega otra persona diferente al que aparecia en la aplicacion, asi entregandome una bolsa semi abierta, y despidiendose con agilidad, cuando abro la bolsa encuentro servilletas sucias y faltante de varios de los articulos pedidos, al llamar a servicio al cliente y explicar mi situacion , al asesor le hace gracia mi caso y se rie, asi solo diciendome que me puede reenbolsar unicamente lo que faltaba , que es esto? Te obligan a compartir el glovo con el mensajero , pasa algo asi y les hace gracia... es un pesimo servicio , donde los mensajeros pueden hacer lo que quieran y no hay consecuencias , y ante las soluciones que te brindan deberia darles verguenza!
Toledo
Súpernet del B. Santander
Aunque la capital de con es pequeña, nos gustaría que estuvieses aquí... toledo capital.
Atendimento
&vick&
Péssimo! Demorou 40min para começarem a preparar meu pedido e era só um Ramen! Tive que ligar para o motorista para saber em que ponto estava o prato para receber a novidade de que ainda faltaria algum tempo para ficar pronto! Isso sem levar em consideração a demora para chegar ao endereço determinado! Com certeza perderá muitos pontos com o aumento da competição! Uma pena porque se o serviço fosse efetivo claramente teria muitos diferenciais.