Gilt - Shop Designer Sales Reviews

Loved gilt in the beginning

Jrzygrlnvegas

Loved shopping Gilt for the “special” items.... now I can shop at my local cal SFA outlet and get the same items at better prices. Bring back the original Gilt!!!

Rocking

Telleveryoneyouknow

Great if you’re so busy you procrastinate! And, what better way to do it than shopping. A great find!

I have been shopping with Gilt for many, many years and it has always been a stellar shopping experience, but in the last 8-10 months the site has gone completely downhill. You can waste hours trying to put an order together (need to keep reordering every 9 minutes as items disappear from cart as has always been an issue) but when you go to place the order a gray screen will pop up and state “your order can not be placed due to technical error....please try again later”. When you try to call customer service you can hold from 15-30 minutes and once an agent gets on the phone after 30-60 minutes of trying to resolve issue your items are no longer available and they just apologize verbally but do not a thing to help complete your transaction. This site is a complete mess and complete waste of customers time. Such a shame as it was such a delightful site to use in the past. Buyer beware and stay away from this site.

Great layout & deals

N I K E

Great discounts, nice smooth and clean layout. Highly recommended app for those who love to shop and value fashion!

Ten minute reserve way too short!

L Maguire

Ten minutes for items in my bag to remain reserved is simply not enough time. It gives me anxiety watching the clock run out. It takes a long time for me to shop if I’m getting more than one item, which is always. The clock always runs out on me. Every single time I shop. So I have to go back and re-enter the merchandise, Or checkout and hope it’s still available. IDK if “no longer reserved” means they’re no longer in my bag, or just that my items are now available for other shoppers to snag which is not cool if I got the last item. It should be at least 30 mins to an hour, IMO. Other than that it’s great seeing the original high retail price next to the sale price. It’s like drugs for my shopper’s high! Thank you!

Guilt worst experience

Venom140

Their was a shopping glitch and guilt had a Marc Jacobs’s bag for 40 dollars and a edie Parker bag for 50 dollars It shipped and today was suppose to my delivery day Guilt be dishonest had fed ex return m order When I called guilt they said they would not honor the prices and to bad they said I am so upset with customer service

Upgrade fail

Hyebella

Ever since the upgrade I can’t see any of the up coming sales for the future or for that day!!! I am a Noir member and I can’t even shop the sales or see the sales until they are happening. When before I could shop them 30 mins before. I have shopped with gilt for 8 years our so if not longer. It seems ever since your merger with saks you guys have gone down. The furniture purchases I have made the past 4-6 months have been a nightmare!!! You say you have it and I purchase it, then I get an automatic cancellation saying can’t fulfill more than 3 times this has happened!!!

Can’t Checkout

IamLutt

Every time I try to place an order through Apple Pay it says “double click” to pay, but it does not work. Then by the time I get my credit card info in again I’ve then lost my item and have to put in the waitlist. I can’t seem to find were I can store and update my credit card information to keep this from happening. I updated it once already when I checked out last week, but just tried again and it says problem processing credit card. So. Very. Frustrating. Fix this.

Would go somewhere else

Themav13

The app used to show upcoming sales so you could see if you wanted to buy something and it also displayed the time the sale started. With the new update this is all gone, I ended up spending all my money at Nordstrom because every time a sale started I had no idea until it was too late. The app is less user friendly than it was before the last two updates.

Love the selections

felaridi

So good

Gilt - Shop Designer Sales Reviews – Page 29