Fisher-Price® Smart Connect™ Reviews

Horribly frustrating. Just stopped working

Guseli

App was great but then it just stopped connecting. Received a message the app is out of date and need to download new app but this is the only fisher price connect app in App Store. No help on fisher price webpage either. Horrible!

Latest update is bad otherwise great app!

Concerned Kate

This app is great but the latest update has bugs. My mobile says it's timed out when it's not. For ex. It's on and running right now but says I can't connect bc it's timed out or not connected. I've reset it several times and it will work work briefly then act up again. PLEASE FIX!!!

Great app when it works...

LaurStroves

Love the app but after this last update it has rendered my daughter's mobile almost useless! It says it can't connect because my device is off or out of range when I am standing right next to it watching it spinning. My issue is that my last setting before receiving the update had it time out after only 10 minutes. Ten minutes is just too short of a time for my daughter and as soon as the mobile stops she wakes up completely and we have to start the process all over again. I love the app prior to this latest update. Please fix it!!!

Needs better updates

Liz8563633

Worked GREAT until I got the iPhone7 and even updated firmware. I deleted and reinstalled app and now it won't connect at all to phone. Only plus is the music on the go that we can use in the car. Someone needs to step up their game on the updates ASAP.

If it worked when we needed it it would be great

ballerinamurt

It disconnects and says out of range always when we need/want it especially first thing every morning. Really thought this would be great but considering every time I want to use it I have to walk into the nursery and turn it on, it defeats the purpose! When it works I like the night light setting, however as it's only controlled by the app... and the app never works, it's a downward spiral. I hope FP fixes it, but assume they're laughing to the bank on this one.

Time out...

Uhm....

I am getting very frustrated with the time out feature. No matter how long I set the timer for (I need continuous because once the rock n play stops moving and playing music my daughter wakes up) it turns off after only 10 minutes. This needs to be fixed as soon as possible! It's hard enough to get her to sleep, but having to do it several times a night is just ridiculous.

Won't work with IPhone 7

Gus84

Come on fisher price. You lost a customer because you couldn't add a simple update to a newly released phone.

Great idea but poor execution

ajone102

When I first downloaded the app, I was excited because I thought it used WiFi to connect my phone to the sleeper. Instead, it uses Bluetooth. Bluetooth has a range of 6 feet, which entirely defeats the purpose. If I'm already going to be 6 feet away from the sleeper, I'll just press the button myself. Use Wifi, Fisher-Price.

Ugh!

ParkNinja

This was working fine and I saw comments re the update so I didn't download it, but my phone must have updated it last night because it's now the latest version and no longer working. It's saying my Sleeper is out of range -as I'm standing right next to it. FP please fix!

Great idea, just not connecting

Getting ready for baby 435

I'm getting ready for my baby, due dec 14, and I got the rock n play. So far I love it! We'll see how baby likes it in a couple weeks. I'm not very pleased with the app. The instructions seem very simple and easy to follow. Download the app, select your FP item and hold the power button down on the rocker for 5 seconds and it should pair. Well, I've been messing with this for a while and it's not connecting. I've made sure my Bluetooth is on and I'm connected to house wifi. So I hope FP gets this fixed soon. It would be a nice feature to have. However, the buttons on the rocker work great! I do like the songs that are on the app that I can play for baby on the go.

Fisher-Price® Smart Connect™ Reviews – Page 11