DSW Designer Shoe Warehouse Reviews – Page 3
5/5 rating based on 365 reviews. Read all reviews for DSW Designer Shoe Warehouse for iPhone.
DSW Designer Shoe Warehouse is free iOS app published by DSW Inc.
Terrible delivery service, reps and multiple charges
ShaSha shoelover
It’s been a while since I ordered online from DSW. I ordered a pair of boots 12/22/21 and I didn’t receive it until 01/06/22. First, normally they kept you updated on when it was shipped and track shipment information they did not with this order. Secondly, I called several times because I had two pending charges from DSW, the first time I spoke to someone they said one was a pre-authorization charge and the second charge the week following is the actual charge so I had two of the same charges pending for over a week which did not make any sense. Then the first person I spoke to said if I don’t receive my item by the next day I can cancel the order because they said it was shipped and it’s in route. I called the next day because I still have two pending charges and no merchandise so the next person I spoke to said I can’t cancel the order because it’s in route I told them well on the app it states it’s still processing and there isn’t any information on when it was shipped, the person I spoke to the day before said it’s supposed to be received by that day. This was a week later since I ordered my item. To sum up the story I spoke to 3 different people who gave me the run around (12/28-12/30) and lied about it was shipped already when it wasn’t because the day they actually shipped it was on January 1, 2022 and when I received it the shoe box was pretty much destroyed. Terrible experience and their customer service people are terrible from the online chats to calling in. If I go through that one more time I won’t even bother ordering online.
Weekender Bag
cjjtasch
Drive all the way to DSW only to have them tell me I needed the mailer to get the deal on the weekender bag!!!! Never shopping here again!!!
Belleza de zapatos
Dios y Débora
Me encanta los zapatos que venden de diversos estilos y marca. Que Dios me los bendiga ??✝️❤️
Weird app
Rosebudd93
I kept trying to use Apple Pay tans this app kept telling me my address was wrong and it wasn’t so that was kinda annoying