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Cigna Health Benefits

Life can take you many places. That’s why, at Cigna, we want to make sure that you have easy access to the services you need, wherever you are.
Category Price Seller Device
Health & Fitness Free Connecticut General Life Insurance Company iPhone, iPad, iPod

To use this app, you must be enrolled in coverage from Cigna’s Health Benefits unit.

With the Cigna Health Benefits app, you can:
• Search for a doctor, hospital or facility, and email the search results
• Download or send an electronic version of your membership card for you or a family member *
• Submit claims * and check the status of your pending claims
• Contact us with the tap of a finger

( * If applicable for your plan)

Reviews

You probably want the MyCigna App version!
ach1302

From all the negative reviews, it looks like the description is not clear who is this app intended for. Your card should say “CignaHealthBenefits” Didn’t work for me either since my Cigna is not the correct plan. “MyCigna” app worked and is the one that the negative reviewers probably needs.


Disappointed
ARWalters17

Confused.... For starters my membership card looks nothing like the one shown as an example. And I don’t have a “personal ID number”!! What the heck!!


Most useless health app ever!
planmember

I downloaded the right app to my phone, but the app won’t accept my personal reference number on my membership card. And there is no support for the app. Support just sends you to the CIGNA web page. Useless.


Poorly designed and supported
Travel Fellow

To call this app touchy and temperamental is an understatement. I’ve had a few issues with it randomly restarting itself and long lag times in the past, however it seems as if things have gotten worse. With a good WiFi connection it still had me re-login no less than 8 times to complete one invoice. This app is long overdue for basic upkeep and code maintenance to stabilize it so it can properly support Cigna’s customers.


Keeps crashing
GJ Train

Incredibly frustrating experience, cannot complete a single claim without this app crashing.


Personal Reference Number
Elmo Glish

There is no number like they ask for. The mobile app is useless. Thanks for wasting my time.


Horrible App
mad loke hell

I can access my information from my desktop, but not from iPad app. It says my information does not match their record. Then it begins taking me in circles to change password. Get this piece of crap out of the App Store.


Can't even log in
Alberto™

The personal reference number they ask for is not on the card.


Useless
Sadie0722

Less than. Can’t even login


Useless App
Grooving in Memphis

Asks for personal reference number that is nowhere to be found!


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