Care.com: Hire Caregivers Reviews

App and technology needs improvement

sjohar

I have a love-hate relationship with this app. The usability of the app seems to be going backward 1. Care chat / call - the audio quality and ability ..both are severely lacking in maturity. It is so bad and it is an added pain when you need to talk to potential candidates. Firstly both parties need to have enable it. Secondly Most candidates provide their scrambled phone numbers. So whatever privacy this care call option is supposed is provide is moot. 2. Rating - this app triggers rating pop-ups. Your only option is either to not rate or give it 5 stars - VERY SELF SERVING 3. Hires - it encourages you to mark the person you hired without giving options to say you couldn’t hire and for what reason The app itself is a nightmare and it is quickly losing both potential candidates and potential employers. While 3.5 years ago I got good candidates ... I have been having a hard time to find someone suitable for various things in the last 2 years ...and I suspect one of the reason is the bad technology is either driving people away or somehow not being efficient in connecting both parties

Great site, terrible app, high prices

Really Unhappy Pinner

The app is AWFUL. Crashes all the time. Won’t load messages. The app won’t let you put and end date on a job past 1.5 years like the desktop version does. It’s terrible. Not to mention the membership fee is so high. I’ve kept it up because I need to find a nanny and don’t want to peruse Craigslist, but my God they could really put some time and money into cleaning up their mobile app considering how much they charge for membership.

Distance

morgantiffani

Majority of my nearbys are waaay further away than what they actually are. Apparently it only takes 15 minutes to get somewhere that’s and hour and a half away ? I have to keep changing my zip code to areas around me to get something and even then some of em are they’re so so far away..

Great

Alexandra210

Overall I love this app! It goes way beyond the idea of finding a job. Care has so many necessary and useful tools for nannies, babysitters and families! They offer health and dental which can be super important! They also offer online payment services. The only thing I wish they had (if they do already I can’t figure it out) is an option If, you’ve found a job and don’t wish to be contacted by anyone, to somehow pause your account and be taken off the search list but still be able to accept your online payments.

Ridiculous

artdjh210

As a nanny I have used care.come to secure multiple jobs. Most recently I sent a handful of messages, went back to check for responses and was informed that I needed to pay for a “premium” membership in order for my messages to be read. It shouldn’t be called a “premium” membership when it provides the BASIC services that were provided to us previously at no charge. I am really frustrated with the service and I will not be continuing my job search here. I previously recommended this service to many families, now I will make sure to tell people it’s just a rip off.

Worked for us!

Kaitlin Sue

Found a fabulous sitter! So thankful!

Great Ap!

Come on!...Please!

You will find some very special caretakers great for your child by using this ap. That has been my experience!

Awesome

etabum

Helpful for every caregiver to talk directly to the patients or family instead of working thru the agency

Love this site

Lorinlv

I’ve been helping families thru care.com for over four years. I’ve met some of the nicest families. The best way to make connections with families is just be yourself, be honest and you have to truly want to help families. I’ve helped an elderly women for several months and that experience is in my heart.

Unhelpful

AmandaCW13579

I paid for premium and it did not help with responses one bit. I have a fairly long resumé, and got minimal responses on this app.

Care.com: Hire Caregivers Reviews – Page 6