Care.com: Hire Caregivers Reviews

Downhill

Mariah8392

I have to agree with all of the negative ratings! Care went downhill quickly. I had it for years. I started my first nanny job from it back in 2010 and got a few more after that, but in the last couple years it’s not been going well. You have to pay just to reply to a message or to unlock stuff. It used to be free at least on my end LOOKING for a job. Why would I pay to find a job.. honestly lucky enough it’s all about word of mouth now, so I’m working, but I liked being able to have more clients and now I can’t get any new ones. Maybe I’ll try sitter city or something like that.

Horrible app

28438489

The app itself is horrific. I was stuck forever (months) with it demanding I write a bio (for my up and running account). I finally copy pasted my current bio, then it demanded I make a VIDEO to put on my page. And the skip button was a dead link! So I’m stuck there! Can’t get to my account!

Horrible service

rlypissed

I signed up for the service with the intent to cancel The premium service once I got the help I needed. Care.com will not allow you to cancel nor will it allow you to downgrade. There are no options to do this. There is a window that will take you there but it does not actually downgrade- computer or cell phone and I have been trying for one month. It was awful trying to find the customer service number to speak with someone about canceling the service. Not a user friendly site & what a scam to keep charging people who can’t cancel!

Caregiver

I don't care anymore

I do love care.com. More opportunities job From care.com. Me n 3 of my sisters were in the care.com. Can’t complain. Maybe someday I will make a complain. Lol. Thanks

The worst application ever

Aligito

I’ve kept sending different messages to get a tutor for my child and, unfortunately no one answered!! They have the worst customer service and when I shared my problem with them, they didn’t do anything and just charged me top dollars for nothing!!!!! Unbelievable!

Their fault

Zffgh

I did the background check and it came back fine except for one thing about a speeding ticket. Apparently you are supposed to respond to an email they sent asking about your background check but they never sent me the email or the email asking if I got the first one. Since I never got the email I never responded and they terminated my account. I’ve emailed them multiple times about it and they keep telling me it’s my fault. Whenever I ask them how it’s my fault when they never sent the email I don’t get a response. 1. They won’t up to the fact they messed up. 2. I should be able to get my account back because I’m no the one who messed up.

This’s is a review on Sharon House

Tina that falls a lot

Sharon House is my care giver and she has been a very good one. She helps me in my shower and to get dressed. She rounds errands and goes to get my medicines. She has worked for me 3 months. Also she does lite house cleaning, and cooks for me. Cleans dishes and she comes on time to work. She goes to the Washateria and washes my clothes. Puts my trash out twice a week. Thank you for letting me find Sharon on your website. She been a life saver to me. Thank you, Tina Phillips 832-514-9082

Where do I begin!!!!!

Ric-a-Shea

This app has always been glitchy and just when you thought it couldn’t get worse.... it does! I’m not going to pay to upgrade anything on this site. While I have gotten customers, they have either stiffed me the cash owed or been scammers.... Oh the scammers!!!! There’s no way of letting them know or they don’t seem to care. The few good customers I obtained from this app have told me that the scammers are in both sides so they deal with it too. I can’t even send a personalized message without being asked for more money. Like everyone else’s apps... this app is just as money hungry as the rest and until they prove themselves they aren’t getting a dime from me. Oh and developers seem to answer only to the few good comments on here.

The service is a waste of money!!!

don't use this service

Care providers don’t bother responding! Don’t waste your time or money!

Too expense and they extort the money from you.

Kateiiii

I saw that the post was free so decided to try it. It asked for a picture of my family and then rejected it but didn’t say ey. Just said to look at their guidelines which was hyperlinked in the email. When I clicked the link it just took me to the app. No guidelines. After some time of searching I found it but it wasn’t any help. I couldn’t figure out what rule it didn’t like. Even without a picture we got a response. I emailed the applicant about a time to interview. However when I got the second notice of an applicant it wouldn’t even let me see her profile without paying $40 and blocked me from sending any other email. So even though the post is free you can’t do anything after you post. Not wanting them to think I was ignoring them I paid the money but I will never use the service again and certainly don’t recommend it. There are other ways to find reliable help.

Care.com: Hire Caregivers Reviews – Page 5