App and technology needs improvement – Care.com: Hire Caregivers Review

I have a love-hate relationship with this app. The usability of the app seems to be going backward 1. Care chat / call - the audio quality and ability ..both are severely lacking in maturity. It is so bad and it is an added pain when you need to talk to potential candidates. Firstly both parties need to have enable it. Secondly Most candidates provide their scrambled phone numbers. So whatever privacy this care call option is supposed is provide is moot. 2. Rating - this app triggers rating pop-ups. Your only option is either to not rate or give it 5 stars - VERY SELF SERVING 3. Hires - it encourages you to mark the person you hired without giving options to say you couldn’t hire and for what reason The app itself is a nightmare and it is quickly losing both potential candidates and potential employers. While 3.5 years ago I got good candidates ... I have been having a hard time to find someone suitable for various things in the last 2 years ...and I suspect one of the reason is the bad technology is either driving people away or somehow not being efficient in connecting both parties
Review by sjohar on Care.com: Hire Caregivers.