Horrible service – Care.com: Hire Caregivers Review

I signed up for the service with the intent to cancel The premium service once I got the help I needed. Care.com will not allow you to cancel nor will it allow you to downgrade. There are no options to do this. There is a window that will take you there but it does not actually downgrade- computer or cell phone and I have been trying for one month. It was awful trying to find the customer service number to speak with someone about canceling the service. Not a user friendly site & what a scam to keep charging people who can’t cancel!
Review by rlypissed on Care.com: Hire Caregivers.