BILL Spend & Expense (Divvy) Reviews

Definitely not what it claims to be

Hunt3rlaw

I have seen Divvy all over the internet, several of their sales reps have reached out to us several times, and they are plastered everywhere - so I figured I would look into them and try them out. I think the account setup process took a little longer than I would have liked, might have been due to COVID tho so I won't fault them for it. It took almost 2 months to set up our account, and I sent several follow-ups to check in on progress with little to no updates sent back. Their online application portal struggled a ton too. Not a big deal, I understand these are difficult times. Biggest Downfall: They claim to have been around for a while, but most of the staff seems clueless, and every single employee says something different when asked the same question. It seems very... unorganized? I would say the biggest surprise and shock that I discovered today is that this is a CHARGE CARD in which the full balance must be paid off every month, with no exceptions. Nowhere on the website does it say this information, and I was told differently in an email conversation with a rep before my account was opened that this is a credit card and that carried balances were okay/allowed. They even show an interest rate if I recall in my onboarding paperwork, which I was never sent a copy of, so what is the point of an interest rate if the balance is required to be paid monthly? There is a major difference between a charge card, and a credit card... (Charge cards generally require that you pay off the full amount you spend on the card each month. Credit cards only require that you pay off some minimum amount of the total balance you owe each month.) Their website, and everywhere they promote advertises this as a CREDIT CARD so it was a major surprise to discover this is actually a charge card as none of their marketing mentions a charge card or that balances must be paid in full each month anywhere. I think this is deceptive and misleading for someone looking for a genuine credit card. It was a major surprise and shock to discover this is a charge card. I like the idea behind the card, and the online features are okay, but these surprises are a major turn off for us. Also, I could not find this disclaimer anywhere on their site as well, but the rewards mentioned for using their card only kick in when you use 30% of your credit line each month. They do have good customer service tho, and quick support. When I chatted with them on live chat about this concern I discovered, I had a quick follow-up call from the agent that provided the incorrect information, apologizing for the mistake. Though I appreciated the company taking responsibility for the mistake and misleading information, it still does not resolve or address my major concern with this account. In Summary: I would recommend them, but only to the right person/company. I think by offering a charge card, they limit their customer base quite a bit. American Express has even limited their offerings for charge cards as they just aren't as desired anymore. At this point, we decided to close the account today and are extremely disappointed and feel very mislead by the marketing and sales of this account to us. You will enjoy this card 100% if you're okay with a charge card. If you're looking for a credit card in which you can carry a balance or have flexibility as needed, or want to earn rewards easier, this might not be the card for you. Also, I wish I would have noticed that most of the positive reviews on Facebook were done on the same day/week (likely by employees) likely would have been something I would have taken into consideration.

Divvy is amazing

Breal113

This is great new company that is set to be a major player in the future I recommend anyone Personal or business needs to definitely put them at the top of your list to do business with! Thank you Divvy!!

WSL

$starr$

This is a really good card for business. It puts every payment in a category for when it’s tax time. This a great feature the card offers

Good. There is room for improvement

asamoilik

Good app for expense reporting, though some stuff is missing. I’d love to see receipt scanning functionality (like Dropbox, Notes or OneDrive do) instead of just taking a picture. It would also be of use if I could attach not only from photo library but also from Files. Since this is a business credit card first and foremost, I’d like it to have rental car insurance as one of the perks.

No service for startups

Yale Cougar

I’ve tried to reach Divvy sales and customer service by phone, email, and online registration for weeks and nobody has returned a message or a call. Would be great to integrate into my startup from the early days but looks like they aren’t interested in growing with new companies.

SCAM

EpicRBG

Hello I run a non for profit organization in Chicago. I heard about divy and it sounded like a great way to track expenses for my team. After downloading the app I had to wait to be contacted by divy personal, once that happened they requested I submit a host of financial information. I gave them access to my accounts (like an idiot) and haven’t heard from them since. I’ve emailed consistently asking what they were doing with my account details and have had no reply. Finally i decided to change all of my account details in Fear they were comprised. It’s been a real nightmare, They are a horrible!!!

Horrible app

hd rxhixke

I give 2 stars because Divvy is great. Most of the time I use it on my desktop because this app is horrible. When I try to categorize a purchase, it either takes 2 minutes to load or just says failed.

This is a scam

YuhanFu2020

This company ask our company to wire transfer 1000 dollars deposit, and never approve our application, and never returned our money, it has been over a month. The agents do not reply to emails, do not pick up or return the calls. This is a scam, stay away.

Recent update does not allow app to start.

player3776

This is on the IOS platform. Recent update and now the app won’t start correctly. It attempts to face unlock and then repeat it self.

Fix the login page please

Dk724

When I try to type in the app, the keyboard is sideways and half of it gets cut off. Thus, can’t log in... Maybe I’m doing something wrong.

BILL Spend & Expense (Divvy) Reviews – Page 7