BetterMe: Health Coaching Reviews

If I could give 0 stars I would...

kennysusie925

I downloaded this app and then realized you had to do weekly subscriptions and decided to delete the app. I cancelled my subscription after 1 week and emailed them to make sure it was cancelled. This was over a week ago and I still have yet to get an email back and am still getting charged to my card each week. It’s ridiculous and the customer service is TERRIBLE. I asked for a new password to cancel my subscription cuz mine wasn’t working and he got back to me within hours. And then I emailed to make sure my subscription was cancelled and they haven’t gotten back to me in weeks. I’m furious and would never recommend this app to anyone.

Misleading, Not personalized & no customer service

The guy 6969696969

I was on Facebook took their quiz to get a personalized plan that you’re suppose to get within 2 hours EMAILED to you paid $9.99, then paid to also get a personalized meal and exercise program for an additional $6.99 never received the email or any personalization only instructions to log into app. Logging into the app it looks like generalized things for just anyone to do, then wants you to pay for everything. And the app also displays that I am 4 years older than I am even tho I entered my correct age and it won’t allow you to edit, tells me I’m avoiding a random thing like cilantro. I emailed them, got an automated response that they would get back to me in 48 hours, still I get no response 3 days later, tried the help chats on the app with same thing. I want a refund of my money, but can’t even get a customer service person to respond. Unless you like paying money and getting nothing personalized I don’t recommend the app or the customer service at all.

Scam

bettermeisnotbetter

This is a scam. They didn’t cancel my subscription and kept charging money for an app I don’t use. Only way to get rid of this subscription is to change your debit card. Don’t subscribe or use this app.

Stop charging me please!!!!

Branbay228

I would like a refund for everything that’s been charged! I was under the impression it was a one time charge of like $9.99 but I’ve been charged $9.99 and 6.99 every week for the past 2 months! I’m very upset. I emailed you and my ID is 932162.

This app is not what’s advertised....

Rangelrangel2828

This app is not what’s advertised on YouTube which is where I first seen it. Every little thing is an extra charge. But I went ahead and tried it for the special half off deal of $19.99. But I’ve been charged $29.99 three times. I’ve contacted BetterMe via email asking for help signing in and also requesting a refund. Someone reached out but did not help with any of my concerns and has completely ignored me. I sent screen shots of my chargers and now I can’t even access my BetterMe account. Their customer service is horrible and the app is not worth it. You’re better off with a free app or anything else.

Sketchy app

lowerthanaverage

So I’ve been using this app for about 3 months just to track my fasting and walking and stuff and bought the 20 dollar yearly subscription. I then noticed all these weird 10 and 5 dollar charges on my card labeled as pays fit and or health charge. I think they taken about 90 dollars out of my account so far and I’m in the middle with a dispute with my bank over this so I wouldn’t use your card for this at all. Update: they fixed the issue and are refunding the money so A+ for customer service

Horrible

mealprepper

Charge after charge after charge...and what you get is what you already know and probably already have access to. No new information. I got sucked in by wanting more information in intermittent fasting. Again, no new information here. Buy this if you know absolutely nothing about eating less and moving more to lose weight.

Paid reviews!

Really?1234

These have got to be reviews from people who were paid or compensated somehow because there’s just no way this app has any positive ratings at all. Well, I do like the idea. It has potential. But is so flawed I cannot believe they are letting it run like that. Their food tracker doesn’t have simple common foods listed. The portions/serving amount in their food tracker can only be measured by ounces. So even if you had 1/3 teaspoon of something you couldn’t properly log it. The WATER tracker & the STEP tracker not only do not reset every new day, but they also tend to glitch and reset in the middle of your day. All of a sudden, your 24 oz of water drank has been set to 0. It’s very discouraging. The WORKOUT also doesn’t change. I’ve had the same recommended workout for a week now. Every time I have contacted their customer support they don’t respond. There’s literally no one to help you. After I realized I HAD BEEN DOUPED, I asked for my money back, and of course there’s no one there to help assist me. This company is either a SCAM or a JOKE❗️❗️❗️❗️❗️❗️

Fraude

IzSerrLug

Entre a esta app través de FB y me cargaron en menos de un mes dos cargos de 4.99 y dos cargos de 9.99 en PayPal sin autorización.

Not very up front

ESPCH

Got this app via Facebook. Thought I was getting personalized workout and meal plan I could print out instead got an app that pushes subscription services from personal trainers. FAIL!

BetterMe: Health Coaching Reviews – Page 6