BCBSTX Reviews – Page 3
4/5 rating based on 50 reviews. Read all reviews for BCBSTX for iPhone.
BCBSTX is free iOS app published by Blue Cross and Blue Shield of Texas
Useless and Horrible
AyyyCearaJ
This app used to be just only okay. The cost estimator never gave me prices (which I thought was the point??) and searching for a provider is just so odd and could be better. Over the last month of 2 I noticed that the Claims, Coverage, and Spending tabs DON’T EVEN WORK. It keeps saying there is either nothing to show or there’s an error. I’ve had this issue for over two months now and it’s just annoying. I keep having to log on to the website to get the information I need. I would prefer a working app that is easier to access but it just flat out does not work any more. I even downloaded the update today and deleted and redownloaded it and nothing is different. Fix the dang useless and obviously broken app please.
App Accessible access
Southshore girl 1
I love the app but wish I would have more access to upload docs to my pay flex app to make it more convenient .
Crashes
wyokid7
This app needs insurance it crashes so much. Try opening the spend tab and it crashes. Trying to find a provider is like trying to find Waldo at a circus convention.
Inability to save EOBs limits usefulness
Insert. Nickname. Here.
This app is about 60% useful, hence the 3 stars. The main issue is an inability to save the Explanation of Benefits PDFs. Given that claim details disappear after 18 months for no explicable reason—is Blue Cross really is cash strapped that they can’t afford the server space to keep claim records online indefinitely?—I like to download them locally once they have been finalized. Unfortunately, although one can view the EOB in the app, one cannot save them—there is not even an option—which limits their usefulness, IMO.
Claims section out
Bellajk
Keep trying the claims tab and it keeps saying “something wrong try again later”
Broke App
MelchiorTime
App doesn’t work every time I try to find a doctor it says something went wrong. Fix
DO NOT DOWNLOAD THIS APP
COMPLETLY USELESS!!
If you are looking to use this app for bcbs then this isn’t the app for you. Every time you try and look for something you get the “something went wrong on our end” error screen. Waste of time.