Useless and Horrible – BCBSTX Review

This app used to be just only okay. The cost estimator never gave me prices (which I thought was the point??) and searching for a provider is just so odd and could be better. Over the last month of 2 I noticed that the Claims, Coverage, and Spending tabs DON’T EVEN WORK. It keeps saying there is either nothing to show or there’s an error. I’ve had this issue for over two months now and it’s just annoying. I keep having to log on to the website to get the information I need. I would prefer a working app that is easier to access but it just flat out does not work any more. I even downloaded the update today and deleted and redownloaded it and nothing is different. Fix the dang useless and obviously broken app please.
Review by AyyyCearaJ on BCBSTX.