AT&T Protect Plus
| Category | Price | Seller | Device |
|---|---|---|---|
| Business | Free | AT&T Services, Inc. | iPhone, iPad, iPod |
It’s Worry-Free
- View a personalized Device Dashboard that provides instant access to key diagnostics such as back-up information, device location and device protection levels.
- With 50GB of cloud storage it’s easy to backup photos, videos and contacts.
- A web portal that will help you get the most out of your device.
- Get regular Weekly Health Check emails about your device.
- Personalized alerts for maximizing battery life and efficient storage management
Simple
- Connect to a live US - based ProTech support expert directly from your device through the click to call feature.
- One Call Solves it All
- Quick transfer of your music and photos to your new device
- Connect your smartphone to your car, wireless printer and music system
- Extend your battery life by deleting apps or making simple changes to your settings
Who’s Eligible?
The AT&T Protect Plus app is available to all AT&T Mobile Protection Pack and Multi-Device Protection Pack customers.
Important Notes
Requires compatible phone or tablet with AT&T wireless service. Technical limits may prevent certain features from working on all devices. App functionality requires device to be powered on, connected to the internet and in AT&T domestic wireless coverage. Accuracy, availability, and timeliness are not guaranteed. Data charges may apply for app download. Free version of app with limited features also available for iOS. Protect Plus app provided by Asurion Mobile Applications, Inc.
* Note: ""Continued use of GPS running in the background can dramatically decrease battery life.""
Copyright © 2015 Asurion, LLC
Reviews
Useless so far...
Samra9
When I try to do a backup, it scans and then says "Backup incomplete (failed)" I've tried reinstalling and power cycling and NOTHING!!! I'm paying $3 a month for this???
I wish I could give it negative stars!
macmedic892
One star is way too many. The app doesn't recognize new contacts, photos, or videos. Just to test it, I sync'ed the phone and immediately added a contact, shot a photo, and made a video. Then I sync again--and it tells me "no new content" in all 3 categories. Useless!
Lol
YO gottii
They charge you 3.00 a month on your bill even if you don't have the app downloaded on your phone. They sneak it in when you say you want insurance on your phone. Insurance actually only cost 7.99.
Great Application
Dizzie fishie
So I lost my phone and got a replacement from AT&T. I was able to get all of my pictures and contacts back! Great app. Highly recommend it.
Slooooow!
Dynamo XXX
This is a great idea, BUT there seems to be a problem backing up pictures and videos. It never finishes. I've made 3 long calls to support but their solutions did not work at all.
Never works
Ninman54
I'm am so frustrated with this app! I'm almost ready to discontinue paying for the monthly service! I've called about four times for support and it's always fixed for a minute till the next use!!! Tired of calling-deleted and readding app to phone. Currently I'm using it as I type. It has been backing up 18 videos for four hours. It's on number 4! The odd thing is, is that it repeatedly backs up the same things over and over! Once they're backed up, aren't they backed up?! I've tried to back up the same videos so many times now and there aren't any I've added in months! Usually it just fails after so many hours! Disgusted. Next time I'm forced to call support I'll probably cancel service and save $10 a month
Doesn't work!
Dbobb62
I have had this over a year and barely been able to back up any more than my contacts. I have spent countless hours with support to try to back up more than three photos to no avail. It just hangs with no progress. I ran it every way possible. All it does is run down the battery. There are better apps for this purpose. Not worth the money.
Horrible app
Missalimcd
Downloaded the app and it's greyed out. Can't open it nor delete it. Rebooted my phone twice and am still having the same problem.
AT&T should be able to do better
Stoooo54911
I'm sick and tired of having to delete and reinstall the app in order to get it to complete a backup. Amateurs are creating more complex and reliable apps than this every day. Perhaps AT&T can hire one of them to fix this.
