AT&T Protect Plus Reviews

Terrible

Rach9374819

This app is awful. I managed to get it to backup a few photos but it took hours and then stopped backing up altogether.

What happened???

Old guy too

This was a great app. Not now. Won't back up. Tech support can't fix. This is a paid app! Come on!

Terrible App Support

Kerry's iTunes

Many, many reviews about the app not working but no updates. App is still not working.

APP Crash

Gghates!

Fix the bugs! Backup hangs up in photos and videos so you have to manually stop and then of course your backup is incomplete. I will not upgrade my phone until I know my data will restore.

Data backups have been inconsistently incomplete over WiFi. It's a know fact after taking to their tech support that the app has a tendency to hang. No reason why. It's solution is to uninstall/reinstall the app when that happens. I'm willing to work with the app development team to fix it.

Thumbs down

Bosslady8950

I have been trying to complete a back up for a month now and the app no longer wants to work. Fix this please

I wish I could give it negative stars!

macmedic892

One star is way too many. The app won't transfer photos or videos, even with a strong wifi signal and an über fast internet connection.

Good idea, horrible execution

Jacob2k8

This app has great features, is theoretically user-friendly, and has a great concept. The app never works properly, though. The idea is to backup files that are new since your last backup. The app has to be reinstalled after every backup, otherwise it attempts to backup all files, whether they are new since the last backup or not. For example, on day 1, one may have 300 photos on there phone. Those 300 are backed up successfully. Day 7, there may be 350 photos on the phone. The app attempts to backup all 350 photos instead of only the 50 new photos. The user has to reinstall the app then the app will backup the balance of 50 photos to the already backed up 300 photos. The functionality of this app is horrific.

Doesn't work

Winstonian Jr

For a service I pay extra to use, it should work. Nope. Whatever they've done lately hadn't helped. It will not back up. It will just sit there all night and nothing will go to the backup. I've tried wifi and over the cell network.

Not even Deserving of 1 star

jrdprc

Received my letter in mail that I was able to use the app and have 50g of storage. Downloaded the app and only showed 250mb for storage. App has no where to chat with customer tech like the letter said and the website support said there was a way to click in the app. The website sucked too! Once you tried to go where you were supposed to it just kept asking you to login again. COME ON AT&T

AT&T Protect Plus Reviews – Page 5