Amazon Key Reviews

The app is terrible. The lock is great. Can’t use the lock without the app.

RhiannonCharisse

This whole system is super buggy. The lock needs the camera to work. The camera has a crappy WiFi dongle. The app itself can’t lock in new door codes because of the bad connectivity. Terrible system. Definitely don’t rely on this for your front door of your vacation rental property.

Needs auto-unlock (based on phone proximity) + Siri support

xx245000

There is absolutely no reason why Amazon Key shouldn’t have this geo-location or Bluetooth-based feature, which most competing locks (like August lock) have. Also blows my mind that the developers haven’t added Siri support! Coming from a fellow iOS developer — this is SO EASY to add!!!

Can't share with family

KZG2

Works for me. No way to allow my spouse to receive in garage deliveries. Seriously?

Maybe in the future

GatorGirl2003

Keeps going offline, and camera won’t connect and stay. Hopefully they will improve it.

Works great, mostly

Brent Cole

App works great, but consistently hangs when adding it removing guest users. I use this to control the checkin/checkout process on an AirBnb. The app will hang after every function, so you have to close it and reopen it again. Guests access will be added or removed once app is ‘rebooted’. Very annoying process- but all cows are saved and synced despite clunkiness of app.

Same problem - hangs when adding

Wurdz-KC

Whenever adding or removing guests the app hangs and needs to be killed to use again - guests are in there and lock is programmed, but this an obvious issue and guests don’t get an automatic text either during the add - not sure why it’s taking so long for the fix.

Set up with MyQ Broken

WaddieTom

Unfortunately I believe the set up with linking MyQ is broken. When you go to link from Key it takes you to the liftmaster website but doesn’t auto-launch the MyQ app. You can’t link to Key from the website so it is currently not possible to connect. On iOS 12.4.1 iPhone X.