You’re getting much less than what you pay for. – Talkspace Therapy and Support Review

Think of the bare minimum platitudes you might’ve got from a school therapist. To give you a point of reference, the selections of therapists on this app are less than half as useful as that, if they even respond to you that is. I personally went through four different therapists, two of which immediately ghosted me for two entire weeks after introductions with no scheduled vacations mentioned in the app whatsoever to prepare me for that. One therapist simply sent me a PDF file of self-help strategies and wouldn’t even let me talk to them one on one about my own personal struggles that I sought therapy for in the first place. It’s like paying 300$ a month to be gaslit into feeling like it’s your fault you aren’t getting anything out of your therapy by a bunch of automated responses that will constantly antagonize you for wanting more out of the service. I was very patient and I’m sure the individual therapists have little control over the poor system, but don’t trust Better Help.
Review by Gibby-G on Talkspace Therapy and Support.