0 stars – Talkspace Therapy and Support Review

The matching agents leave you in the middle of conversations. If you don't meet their criteria, they just don't talk to you. They just send you resources and never reply even when you try to send a message back. You can't get past the screen, so you're stuck there. This is extremely insensitive. I don't really understand how the value is to make therapy easy and affordable. They only partner with three insurance plans, and if you're not one of them, they're like, oh, we only work with self paid clients. They don't even TRY to understand your situation, I'm actually wondering if we're talking to humans or robots.
Review by Rifal Hamdaan on Talkspace Therapy and Support.