Took away FaceID- WHY??? – PENNYMAC MOBILE Review

PennyMac, you update the app to this new version, but you didn’t keep the ability to login with FaceID- WHY??? In the app settings, you even kept the toggle to enable FaceID, but apparently it no longer does anything. Others have been posting they can’t make payments in the app?! Seems like your Product & IT people didn’t actually ask customers what features they wanted! Next time do usability studies before making major changes!!! Amateur Hour geez, get it together!!!
Review by Travel long Joe on PENNYMAC MOBILE.