NOT SAFE! Please do not use!!! – Talkspace Therapy and Support Review

I paid hundreds of dollars just for my psychiatrist to meet with me once and then to never respond to me again, despite my many attempts to contact her. She prescribed me new medication and then never once followed up on it, which was incredibly unprofessional and unsafe. I then emailed TalkSpace support, who informed me that I couldn’t get a refund, but I could get rematched and spend more money to have another initial appointment. This whole experience took about 3 or 4 months of my time that could’ve been spent getting better. I already have a hard time asking for help, and this only added frustration and exhaustion. Don’t waste your money or your time! UPDATE: As you can see, Talkspace responded to this review. Don’t be fooled—nothing was done after this response; it’s all for show. Many months later, I was finally able to find a psychiatrist who was committed to helping me. Upon telling her about my experience with Talkspace, she was very concerned and told me that this was extremely unsafe and could’ve been so much worse if I was in a worse place mentally. I was also misdiagnosed and given very incorrect medication, which negatively impacted my life. Please please don’t jeopardize your mental health. For an app that specializes in mental health, this is unacceptable. I am so worried for others who get tricked into using this app. This is not a safe app to use.
Review by Person adjusnduwjxuwiud on Talkspace Therapy and Support.