Insurance Scam at its Finest – Talkspace Therapy and Support Review

The platform, process, introduction, and orientation are very appealing initially, but after multiple therapists who No-Showed on meetings, didn’t respond to messages ever (talk space has a “guaranteed response window”… pfft!), and being charged my account/ insurance without any response from customer service, I cancelled my membership and took it as a life lesson. It’s unfortunate that the company would be so reckless with individual’s mental health and those seeking alternative guidance in the world today. I’m sure I could’ve cycled through therapists and tossed away money until eventually landing on a good therapist, but if TalkSpace doesn’t care then why should I try. Very disappointing! If someone is seriously seeking betterment in their life with convenience, there are responsible apps out there. I switched a few weeks ago and it’s amazing! Someone should tell Michael Phelps about what he’s putting his name on.
Review by Nwgll on Talkspace Therapy and Support.