Terrible – GoFan: Buy Tickets to Events Review

I got the app and paid with Apple Pay for some tickets. Not once did it ask for a login or email. Paid and waited for something to happen or prompt for an email. Nothing. Checked the apple wallet. Nothing. Checked my bank. Charged for the tickets. Go back to the app and it wants me to buys tickets again. All the reviews that say great customer service must be old because I can not find any contact info to get customer service. I tried Facebook and the automated message is says they are away. Looked for refund options and how convenient, no refunds allowed. What a terribly designed app and non existent customer service. Absolutely avoid this if possible.
Review by chumpcr on GoFan: Buy Tickets to Events.