PLEASE IMPROVE YOUR APP! – HauteLook | Nordstrom Rack Review

While I absolutely love HauteLook and have been a long time shopper, I absolutely dread using this app. It is SO SO SO slow when trying to do almost anything, with the most frustrating things being adding new items to my cart (takes FOREVER to load and then also has a prompt you have to respond to, which makes this even more annoying and almost not worth dealing with), and the second being updating your cart, no matter what it is that is being updated (removing item, adding the item after it times out, etc.) Please, PLEASE fix your app ASAP. You guys are losing so much business from me alone, not to mention the millions of others that I’m sure are experiencing these same issues. The most recent bugs that need to be fixed also include shopping cart issues and the app constantly crashing down. Sometimes when the app crashes, I reopen the app and everything in my cart is gone. GONE. If this continues for much longer, I am going to shop elsewhere. Your developers and QA’s aren’t doing their jobs and losing Nordstrom a lot of $$$.
Review by jenleb01 on HauteLook | Nordstrom Rack.