No customer support – Zipcar: cars on-demand Review

As usual, I had a problem getting out of the garage because my card did not work this time. I gave up trying to call customer support because Zipcar’s business model does not include decent support where no matter what u call in for you will not get a pick up under 30 minutes! This is their awful way they run their business. So many times trying to get my reserved car and it wasn’t there or there was a problem. Just an awful company. Too bad, because they were a fantastic alternative to the typical car rental.
Review by teo20 on Zipcar: cars on-demand.