Service is appalling – Zipcar: cars on-demand Review

Zipcar’s service standards have fallen drastically since the service was first introduced. What was once a great rental option has turned into an overpriced and behind-the-times embarrassment that cares little about its members. So disappointed in the way this company conducts itself. Customer service is appalling. If they actually care at all, they do not respond as though they do.
Review by TF2NYC on Zipcar: cars on-demand.