Horrible App and Service!! – NYCB Mobile Review

I have been trying to log into the new app and nothing. Ever since the new update it’s impossible. Tried to call customer service countless of times and after 20-30 minutes they hang up. Call one of the branches and they simply told me that there was nothing they could do, unbelievable!! I guess I’ll be changing banks.
Review by JorgeBB on NYCB Mobile.