Terrible Customer Service – Zipcar: cars on-demand Review

I book a car at 8pm, someone doesn’t return it back on time, the Zipcar app doesn’t allow me to cancel the trip and I called the Zipcar service, they respond me in 5 Minutes with very bad altitude. I hate Zipcar, I won’t recommend using it in daily. Horrible, horrible, horrible.
Review by JiaoKang233 on Zipcar: cars on-demand.