Used to be great. Now not so much. – Bonobos Review

Been a customer for over three years and used to really like them. It feels like their overall fit has changed recently. Tough to tell detail on the website - how it will fit or even the color. I’ve had to call customer service the last two orders to get them fixed. Final sales are decent deals but and a huge but, if it doesn’t fit you or is a diff color or styling than it appears on the app you are out of luck. Just throw it in the trash because they won’t take it back. Hard to fathom a company doing that for something you bought sight unseen. So here’s hoping it works out for you. Hasn’t for me and it’s been a major pain.
Review by pishposhbgosh on Bonobos.