Bonobos Reviews

Quality!

Zachary Crosby

Awesome app, always works great for me. My orders are always quality and they always arrive early! Super happy with Bonobos!

Can’t look for specific items without going to the website. During this warehouse sale there was no option for “Warehouse Sale Bottoms” only tops, golf, and activewear. The website is great but the app is not what it could or should be.

Can’t keep data secure... and cheap clothing

Crumb head

Title says it all - Bonobos just had a massive data breach that exposed name, email, password, historical password and partial credit card information. Their clothes are cheap too.

Where did the "How to wear it" feature go?

hudsonab

I used this feature frequently with the items in "my closet" but it no longer seems to be there. It helped inspire me to change up what I own and purchase items that may go with other items. Please restore this feature!

love this brand, hate the app

Julianjuliangoetz

for some reason the brand that prides itself on finding a good fit doesn’t let you filter in the app by My Fit, like you can on the site. just use your browser. the app has no purpose

Good app. Fix Apple Pay.

ghostridervd1

Apple pay being broken is just infuriating.

Submit Order Button Doesn’t Work

Droppedbeat

Get all the way to check out with Apple Pay and app won’t let me make a purchase. Button is not functioning. Doesn’t even register a tap and show a failed load. It simply doesn’t respond at all.

What happened to “How to Wear It”?

J.Speaks

I used to love this app, and this brand. The app used to work seamlessly, and had this incredible feature called “How to Wear It” that would show out outfit suggestions for every item in the store’s inventory, and even allow you to tailor it to the occasion and climate. It was incredible for finding suggestions for items I had never considered buying before. And guess what, I would actually BUY them. I work in e-commerce, and whoever decided to retire that feature should be fired immediately. Whoever let this app go by the way side should be fired immediately. I see different things showing up when I’m signed in versus when I’m not. I see better final sale deals when I’m not signed in to my account. I have a high LTV to this brand, and am seriously considering going elsewhere with how you have trashed your app and online store. Fix it, and fix it now.

Awful Update

Ahdawnis

The most recent app update and redesign is pretty awful and broke a number of features (including Apple Pay). I wish they would change it back :-(.

Biometrics

newport2maui

Please add biometric support to the app. Otherwise don’t make customers sign in every time you do an update. Thanks.